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Kay

356 Los Cerritos Center, Cerritos, CA 90703, USA

Map

Detailed Information

Place Types Jewelry store
Address 356 Los Cerritos Center, Cerritos, CA 90703, USA
Coordinate 33.8614624,-118.0929074
Website https://stores.kay.com/ca/cerritos/356-los-cerritos-mall.html
Rating Unknown
Compound Code VW64+HR Cerritos, CA, USA

Openning hours

Monday 11:00 AM – 7:00 PM
Tuesday 11:00 AM – 7:00 PM
Wednesday 11:00 AM – 7:00 PM
Thursday 11:00 AM – 7:00 PM
Friday 11:00 AM – 7:00 PM
Saturday 11:00 AM – 7:00 PM
Sunday 12:00 – 6:00 PM

Photos

Reviews

julie palena (06/27/2020)

So I was in there the other day and it was a little busy. I was walking around the store until then this older lady with died black hair approached me and asked if she could help. I had just gotten off work so I was dressed pretty nicely and I had on my watch and a necklace so I'm sure I looked like a good buyer. But I wasn't there to buy, I was there to make a payment on a layaway that I have there. And the second I told her that her friendly voice went away and said 'Oh, well someone will help you in just a minute'.nnI was a little floored. I just felt like I didn't matter and the fact that I had already made the decision to buy was where her customer service ran out. I'm pretty sure she was the manager, Christie or Kristie I don't know. It was just very upsetting. I remember the not that long ago I used to get excellent customer service from the old Managers Carrie and Monique and this other lovely girl who was always super helpful. It just seemed like I was no longer important and a bother because I wasn't there to buy, only to make a payment on my layaway. So that was fun. I had to wait for Richie to come around where he apologized for her offering up some mumbo jumbo excuse. But I could tell I just wasn't a priority at that point.

I LOVE LIVIN II (03/17/2020)

I love this store for my jewelry purchases and service. Excellent customer service with caring and concern staff whom goal is to meet your needs. Also service with integrity. Ask for Richard Landeros for exceptional service.

andy joo (08/02/2019)

I have been a customer for a little over a year and my chain snapped. I had lifetime warranty and richy was able to assist me. He is the most genuine/trustworthy I have ever met. When it comes down to a business the workers try to sell and make the company profit but richy thinks about his customers and makes sure his customers are very happy: I am very satisfied with his customer service and the way he took care of my situation. I will definitely be coming back to him for when I get married and all the other jewelry I need

Richard Galvan (05/09/2019)

I went here. (Kay Jewelers) to finally find a engagement for my girlfriend. And I met with Candy, she is great . She was so nice and helpful. I went in to check out Neil Lane ring I seen online . It was not in the store but I seen another ring that I loved. Neil Lane 14kG Engagement Ring. Candy took care of all my questions and the end I bought the ring. And I pop the question on May 5th. And she said yes. ud83dude00 She absolutely loves it. So Candy , my new fiance and I will see you soon to get the matching wedding band. I would recommend Candy to everyone looking for a ring. She is great! And let me not forget thank you to my new sister-in-law for helping me pick.