United States Postal Service

For some reason there was Sunday delivery of mail today and it wasn't our regular carrier. When I went to go get my mail, I found that the carrier hadn't closed the door to the bulk mail delivery and so 44 homes have their box open to whomever may want to take it. Our mailbox is close to the street and we get lots of thieves- so GOOD ONE mail carrier!! I tried to find a way to contact the post office to tell them to get somebody back here and lock the door- but there is no way to contact them.

There was a long line outside but I patiently waited for my turn around 25 mins. When I finally got to the counter, my debit card wouldn't work. I ask Eddie, the person that attended to me, if I could run to my car and get my wallet and use a different card. He agreed so I ran out got my wallet and this time I used another card that was again declined. He went to the back to get my package and returned it to me. It was 3 PM. I told him that he couldn't possibly send me home after waiting so long. I live in orange county by the time I get home the post office would be closed and my daughter needed the package the following day. I asked if he could have someone else help me because I suspected his terminal was not working. I have enough money on both my cards it's impossible for them to be declined. When I demanded he had no choice but to do as I requested. Sure enough my cards worked perfectly. I asked Eddie why he didnt think of having someone else assist me since obviously his terminal was the problem. He simply returned my package cancelled the whole transaction so I can get cash because my cards were both declined. I'm 75 years old and handicap. If he could treat me in that manner imagine how many people he turned away that day. He has no mind to help the customer. I left very upset and the black gentleman who assisted me said he'll speak to Eddie for his attitude. I told him Eddie is an idiot and should be fired. I will never go back to this post office. Only reason I went there on purpose was so I could ensure the package arrive at my daughter's facility the next day since it's in the same ZIP code.

Absolutely horrible post office location! I went to drop off a package with a prepaid sticker on it and then one of the workers there started screaming at me “This is the wrong postage! You have to send it by Priority mail!” One of his co-workers (an African American gentleman) actually had to tell him to calm down.nnSeriously?! One of your co-workers has to tell you to calm down from yelling at a customer? I was given this by someone else just to drop off, so I didn’t know. Absolutely terrible here!

This the usps near by to my house . I thought that gonna be convenient to and my family but is not because stuff are un professional on there duty and un knowledgeable those not know there job responsibilities. But If I got different branch was different there approaching to customer.. special if lost item or damage mail .

I've consistently experienced outstanding service here, over many years, and am shocked to see such a low rating. These employees work long and hard to give efficient service, and deserve our gratitude. ud83dudc4d