Los Angeles Travel Vacations

This place stinks and they obviously don’t know how to do taxes nor do they know much about notory. The guy who was doing someone else’s taxes kept asking the customer dumb questions and even asked them if they had a copy of their old taxes to compare??? I’ve never heard a business ask something like that. This company can’t even invest in a computer and was working off a lap top??? I took in a DMV document for him to notarize and he had no clue what it was nor was he able to read and understand it I tried to explain it him but he wasn’t getting it and wanted me to fill out sections where I didn’t have to fill out.nnI needed to get the document signed right of way and only had today to do it. I found this place on google and called them after work the guy mentioned there was someone doing their taxes but he should be able to help both of us at the same time... and mind you a notary service should only take about a minute. I get there and their place is so low budget which doesn’t matter because I went just to get notary service. I had to sit in these super old couches that had the whole place stinking like old mattresses the couches had such a horrible smell. After waiting 20 minutes the smell got worse and I felt like throwing up! The man who said he’d be able to multi task finally came up to me and told me document wasn’t completely filled out and made a big deal about it. I filled out what I felt needed to be filled out by me but since he didn’t understand the document he wanted me fill out places I didn’t have to... he then started working on somebody else’s taxes and I asked why wasn’t he helping me and he rudely said to wait until he’s finished this was after a whole hour of being there then he looks outside his window and says I should go across the street to a different business to have them help me this was after entire hour went by!!!! He could have suggested that from the beginning if he didn’t want to help me! I left went across the street and was in and out of there is less than 5 minutes!nnAnd just an FYI he was only able to get the person he was helping do their taxes 80 dollars with the way his place looked and smelled and seeing that they can’t even invest in new couches or computer I wouldn’t trust them with anything!

It was a pleasure working with you as well, especially considering the extraordinary circumstances of the trip and travel this summer. I appreciate you being able to help us make this possible, I know it was a lot of extra work on the back end for you. Let me know if you ever need a reference or testimonial. I was very impressed with how you pulled it together for us this year.

I have been a loyal customer of this business for more than ten years, from my taxes, trips and issues that I can not do alone, I have the confidence to look for them to attend and kindly do so. I have followed them the times they have had to change their address and I will continue doing it because the service I receive makes me feel confident because I have known them for a long time