Mscape modern interiors

All of the reviews are definitely accurate! These guys are awesome! Eric helped us out to find the type of mattress my Wife and I wanted and then he made sure all of our questions were answered. They don't work on a commission which is a huge deal when talking about real customer service. We will definitely be referring everyone we know to them!

Such a Hidden Gem. Off the beaten path of where all the other places are but definitely worth going to. Great selection great staff and great prices what more could you ask for.

I was very happy with both the service in store & when my furniture was delivered. They are very professional and very helpful.

They have high quality brands and some unique pieces. I came in looking for a Thayer Coggin recliner. They had the chair on the floor and Mason, the sales person immediately came to speak with me. We chatted a little about the chair, the original designer and some history. I bought the chair and Mason had it hand delivered the same evening.nnIt was my first time shopping here, and I was impressed, happy with the price I paid, and will come back for sure.

Avoid Mscape! you will regret the day you ever purchased something from this store. This store has the worst customer service and the owner Steve is unresponsive.nnI purchased a Nicoline Italian sofa from MScape, but while my experience in store was a positive one, afterwards the nightmare begins. They completely forget about you, customer service is nonexistent, and I regret ever dealing with MScape.nnMy whole experience with Mscape and dealing directly with the owner Steve has been absolutely awful. I have had to continually chase after him by sending emails and calling the store numerous times to get any kind of status about my order, waiting weeks for a response each time. The owner seems to be on vacation or out on business continuously and when I call the store none of the employees is able to help me with my order, since I'm told that Steve is dealing with it directly.nnAfter over 4-months of waiting I finally received a response from Steve that the Nicoline sofa was delayed due to leather quality not meeting the standards...I would be more forgiving about these delays if Mscape would have notified me earlier about potential delays, and not having me wait over 4+ months, expecting the sofa to already be delivered and then find out it hasn't even shipped yet from Italy.nnI guess the saga continues until I can cancel and receive a full refund for my order...Never again will I purchase anything from Mscape.