Valliani Jewelers

Moe and Valliani are the only option when it comes to buying jewelry. I have purchased many items from the Concord store. Anytime I bring jewelry in, it gets polished. I get the 5 stare treatment every time.

It is so unlike me to write a negative review. I like to support businesses especially when I receive good customer service which is not at all what I experienced at Valliani Jewelers. Do not be fooled by their high star rating as many of their ratings are from the employees, family and friends. You can see this by cross checking Facebook. My star rating would be 0 stars if I could have put it to write this review. I purchased a pair of diamond cross earrings from Valliani Jewelers which came with a warranty. A warranty that would only be good if you brought the earrings in every 3 months to be checked, which I did faithfully. I wore these earrings about 6 times and the last time I went to put them on the back of one of the earrings was so loose that I did not wear them and I took them in to the jewelers. The manager there told me that backs were not under warranty. First of all these are 1,100.00 earrings and the backs are plastic. Plastic backs? For a pair of diamond earrings selling for over 1 thousand dollars? We went back and forth over and over again as to why he wouldn’t replace the backs and why they were plastic. I ended up leaving in frustration to go home and find the Warranty that came with the earrings. If you shop here ask to see the warranty first. They word it very unclear in certain areas and I think if you were to read the warranty that would come with the jewelry you were going to purchase you may not purchase it. I returned again with the earrings and the warranty and read him the area in the warranty which should cover earring backs and he still refused to help me in any way no matter what I said. Now I had earrings without earring backs. Helzberg Diamonds has given me free Sterling Silver earring backs on numerous occasions so now I am able to wear my earrings again and they have the best and personal customer service. Also, I had another jeweler look closely at my cross earrings from Vallaini Jewelers and he said there was some glue in an area between the diamonds and it looked like a smaller stone was put in it at some point. Needless to say, I will never step foot in Valliani Jewelers again because of their poor and rude customer service and low quality jewelry with high prices. .

Tried this store and found it to be very nice. Hanson, the store manager, is a very nice guy and what he sold me was beautiful and very nicely priced!

Very professional place! Workers very friendly and respectful! I really liked how Anson helped me fine the perfect ring for me! They have fine jewelry and diamonds!

The staff was extremely helpful and patient with my soon to be wife and I in picking out our wedding bands. They were honest and had excellent pricing, I know because I shopped around at about 7 or 8 other places. After the transaction, they even cleaned up my grandmas old wedding ring! If you are tired of dealing with pushy salespeople look no further, this is the best place to get your jewelry period.