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Kay

1950 E 20th St Unit E507, Chico, CA 95928, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
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Reviews
Yesenia Maya (11/02/2020)
The staff and service was the best hands down very nice and helpful!!!My husband got me a ring and I love it ud83eudd70 they always have great sales
James Adam (12/31/2019)
Just about a great experience with the girls in at Kay's Jewelers. From the time we walked in till the time I left I didn't feel pressure was told about the jewelry and my girlfriend fell in love with me Neil Lane collection. So the ring was originally 30%off and before I was finished they tacked on another 15%.nOverall great experience!!!ud83dude42
Tomilee Deatherage (02/04/2020)
We went by this store several times looking at a watch on clearance. Finally put money down so that we could put it on layaway. The decision to put it on layaway was based on the employee saying we could watch for additional sales and they would apply. Several times we called or went by to check on sales and employees told us the same. “Check back! Additional sales apply.” Just this past week the manager said if you come in by the 7th you will get 25% plus an additional 15%. I almost forget to go in, drop what I’m doing to find out additional sales don’t apply to clearance items! What?? The manager admits she made and error. She text her employees to make them aware of store policy. No offer to go ahead with any type of discount For all their verbal errors. I call corporate and they said the same. ”Sorry. Nothing we can do about our error”. We won’t be back to purchase anything. If I make an error in my business I always just eat it and make it right.nWhat type of business does this?
R phan (09/25/2020)
My ring was lost in transit and when it finally arrived to the store I never received a call. I had to call customer service to get information about my ring and customer service rep was the one to call and inform me that it was finally in store. I’ve done business here multiple times but this was the worst experience yet. There won’t be a next time around, support your local jeweler instead.
Crystal Emanuel (09/21/2018)
I love this Kay Jewelers location. Everyone is so kind and they really care about what your purchasing. It is a popular store so you may have to wait but it is worth it. They have great sales and the customer service is amazing. I feel like VIP here since they are so patient, kind, and get my style. I sincerely enjoy shopping here.
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