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Plaza Jewelers

3060 El Cerrito Plaza #138, El Cerrito, CA 94530, USA
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Plaza Jewelers
Plaza Jewelers
Reviews
Laura D (08/21/2020)
Called in early August to see about getting something engraved. Told by nice man on phone, yes they can do that when the store open after Aug 18. I go to store on Aug 20 and am greeted at the door by a woman saying? “What do you want” not hello, how can we help. I tell her what I’m there for. Then a man that is talk big behind a wall that I can’t see proceeds to tell me they aren’t open. Not sure where the nice man in the phone was but I would never go back to this store and would not recommend it to anyone. We are having tough times but I thought people appreciated getting business. Not this place.
Alex Ayal (01/31/2020)
Rob and his employees are so nice! They fixed my watch quickly and charged me a fair price. I look forward to my next visit! ud83dude42
Mark Thompson (01/30/2020)
Outstanding customer service. Rob's quality of work is excellent.
Nancy Girouard (10/01/2019)
Went to this jeweler to have a clasp replaced on a string of pearls gifted to me, which was already broken. when I had to explain for the third time that the clasp did not work, I was told by the jeweler that maybe I shouldn't have played with it and broken it in the first place. Wow. Come here if you wish to be reprimanded for being given a gift that was broken before you received it.
Stevie B (03/02/2019)
I went to have my necklace fixed. They gave an estimate of what they thought the price would be. They weren't sure because they dont fix it themselves. I told the lady helping me that I thought the estimate was high. She said that when I picked it up that the guy would be able to explain it better. They said it would be done Friday. Drove there and wasnt fixed. I came back on Saturday to pick up my necklace and some moron came out of the back. I asked why it was so expensive for such a cheap fix. He argued and never gave me a good answer. I offered to pay what I though was right and he told me to leave. Take it without paying. Later called me and cussed me out over the phone and threatened to call the cops for not paying when they told me not to pay. seriously I suggest you take your business elsewhere.
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