Avalon Courthouse Place

By far the worst apartment building I have ever lived in. The reviews here are correct. This building is really cheap and noisy. The air quality is also very poor. My guests get sick whenever they come over and complain about the air.nnYou will feel scammed after you sign the lease. Don't fall for it. The building management team will act nice just to lure you in and take your money.nnThere are so many other apartment buildings in this area. It would be crazy to decide to live here. Please do yourself a favor and do not choose Avalon Courthouse Place as your home. Do not even visit if you have friends that live here.

We've had a good experience living at Avalon Courthouse. The apartment is nice and the maintenance team is amazing. We did have a tough time as our lease expiration drew near though. It was hard to get a hold of anyone and we were given a high lease renewal offer despite lower prices online. Things changed though once we were put in touch with Casey and Francy. Shout-out to both as they've helped us navigate through signing the lease for a different unit within the building!

We are most impressed with the professionalism and helpfulness of the front desk staff. We would like to call out Donna for always going above and beyond what is required. For example, when we were out of town, she picked up a package for us and stored it at the front desk instead of letting it get returned to sender. As another example, she took care of investigating an issue regarding vehicle parking for me.nnWe also wanted to call out Abigail for assisting us when we were renting. She was able to get us desired room specifications and even pictures in order to help our leasing choice.

Love my apartment here - it is very cozy and sunny! It is literally two steps away from the metro station which makes it even more valuable. I would always recommend the Avalon communities (all their apartments are very nice and clean) and especially my current place. In addition, it is located in a very nice part of the city - it is very quiet here. On the other hand there are plenty of grocery stores like Safeway, Whole Foods and dining places that are steps away.

I would not re sign a lease here or recommend this building to a friend. The building is clean and the location is great, but aside from that there are not many positives. The staff is not helpful or friendly and that matters greatly in my opinion when it comes to choosing a living community. Some of the front desk team is helpful enough on small matters but most of the team seems very inconvenienced when asking them a question at the desk. Additionally, I had a terrible experience with the leasing team, it was one of the most mishandled professional experiences I have ever been a part of and was detrimental to my career and future living situation. It is important to note the maintenance team is kind, friendly, and keep the building operating beautifully. When it comes to amenities the majority are closed at the moment due to corona virus: the gym is pretty old, the pool space is good. Finally, the handling of Covid-19 does not impress me. They have stopped deliveries at the lobby, meaning you need to leave your apartment therefore interacting with way more people to get your food. They have the gym open but for some reason will not open the coffee in the lobby. There is a complete lack in consistency surrounding protocols. In terms of my individual unit, I love it. However I can get a similar unit anywhere else in courthouse for a similar price.