Dr. James C. Owen, MD

I've been using Dr. Owen for the past 3 or 4 years and overall it hasn't been a problem. In April 2018 I went for an office visit and in March 2019 found out that I had a balance due. Turns out, the office staff ran the wrong insurance for me and when they discovered that they said they would take care of the problem. They had the correct insurance on file. They did not fix the problem. Also, when I was in the office that day in March, they were surprised to find out my information was not in their computer. They didn't have anything except my file. It was very peculiar.nnThe debt got sent on to a debt collector. I've paid the debt so it wouldn't negatively impact my credit score, but I need it to be known that I ONLY had to do this because of a staff member's mistake. If they had done what they were supposed to do from the beginning, this would not have been an issue.nnAdditionally, the office uses a billing service to take care of all of their billing. They gave me the billing service information. I was able to contact them. The person I spoke to said first that the debt collector had a wrong amount and that they'd have to re-adjust that claim. They did do that, thankfully. But, they also said they would contact the doctor's office to see if they would re-assess the claim so I might not have to pay it. Dr. Owen's staff refused to re-assess the claim.nnTo clarify: They made a mistake, didn't fix the problem after finding the mistake, sent it on to collections, had an opportunity to fix it again and refused.nnWhile overall seeing Dr. Owen wasn't a bad experience, working on this issue with his office staff was. I 100% do not recommend this office for any medical needs.

I recently received a bill from this Doctors office from a visit I made two years ago, which I paid at the visit, which took 15 minutes. There was no number to call on the bill, so I called the doctors office. I was given the number of their billing company. I called the billing company and they couldn’t tell me a single thing. They didn’t even have my phone number on record, not the right insurance company. I called the doctors office back and was treated horribly by their receptionist that couldn’t have been more condescending. I suggest that anyone with the same issue call the AG office right away.

Dr, Owen has literally saved my life several times. Mrsa in 2006, sepsis c diff 2019, pneumonia,fungus infection in sinus, 3 blocked intestines, gall bladder..

Dr Owen is experienced and knowledgeable. He gets right to the point in his diagnosis and gives a thorough explanation. Dr Owen has not lost the art of medicine while also employing the new technical advances.

I and my family have been going to Dr. Owen for many many years, he is an exceptional doctor and cares about his patients health and well being. His staff has always been courteous and polite. I have and would refer anyone who has health needs to him.