Queston Roofing and Construction Inc.

We are disappointed in their response to our calls on when they need to repair the roof. We have a TPO 15 year roof installed by Queston for the previous owner of this house. Queston inspected the roof previous to our purchase of the home.The roof passed Queston's inspection for closing. They also did some repairs around the parapets prior to our closing.(no warranty on that procedure) There was still 4 years left on the roof warranty. The roof began to leak about 2 months or so after we closed on the home. It has leaked quite a few times. They sent one man out with a chalking gun a few times. It takes them a few days to a week to send the man with the chalking gun out. The damage on the inside is not covered under their warranty. They have gotten tired of me calling them. We have not had a flat roof before and we were not aware of the maintenance required. Finally we just gave up on Queston Construction. We have paid another roofing company to re-weld seams and to maintenance the metal spouts that the water drains out of on the sides of the roof. The other roofing company is much better than Queston and they informed us about things that need to be serviced etc. The next time we do need roof repair or a new roof I will call this other company. Dealing with Queston Construction has been stressful and a waste of time. Their warranty is not worth anything at all.

We hired Queston to replace a roof that we had installed by another roofer in 2015. Because we had such poor service and response from the previous roofer, we have been very cautious about providing a review for Queston until we are comfortable that the new roof that Queston put on is leak free. We are happy to say that after 2 good rains our roof IS leak free. Co-owner, Russ Steward, was very helpful and played in our decision to go with Queston. We were pleased with the professionalism of the work crew - they were punctual, deliberate and thorough in their work. Louis answered our questions when we had them. They started and completed within the time frame they proposed. We are hopeful that this will be the last roof we need to buy!

We highly recommend Queston! We enjoyed dealing with all the Queston employees-the office staff, salesperson, work crew and inspector. They kept us well informed through out the re-roofing process and provided high quality materials and excellent workmanship efficiently done with a smile.

The crew lead person was pleasant to deal with and provided job status each evening prior to leaving, The crew cleaned up the job site each night prior to leaving which was very much appreciated. After job completion, I found very few nails left on the ground (approximately 11). Inspection of the finished roof revealed no raised roof tiles. Workmanship appears to be very acceptable. I would not hesitate to use them again.

I'm very happy with this company. Louis Vigil came out and gave me a prompt estimate and the job was done at precisely that amount. Everyone I dealt with there in the office and in person was pleasant and professional. The men who did the work did a great clean up job as well.