Silver Age Senior Housing Referrals

Recommendation for Mark Ibsen, Senior Care Advisor for Silver AgennNobody looks forward to the day when our elderly parents can no longer live at home. Suddenly there is so much to understand to make important decisions. In our case from out of state during the pandemic. After a month in the hospital it was clear our mother needed assisted living. With Medicare limits approaching there was no time to lose. That's where Mark Ibsen came in as Senior Care Advisor for Silver Age. He quickly identified adult family homes meeting our criteria and set up virtual tours. Mark helped us formulate questions, spending time to educate us on the many considerations. We were able to select a suitable home and reserve a room through a very smooth process coordinated by Mark. His attention did not stop there. There were a myriad of transition details that all had to fall into place. Mark stepped up as point person coordinating between both facilities, social workers, nurses, covid tests while answering our questions along the way. All actions did fall into place with an orderly transition to the AFH on the skilled nursing discharge date (before noon, no less). Mark remained involved to make sure our mother settled in, continuing as a resource while we considered the related issues this major life event touches. With the urgency behind us we feel a great relief having made not just a good but an informed choice for our mother. After a month in the AFH she has gained weight and is showing an overall improvement in her well being. Thanks much to Mark for knowledgeable attention and thoroughness throughout the entire process.

I am writing this review from a different point of view as I am the owner of Mindful Senior Care assisted living home in Redmond, a brand new facility that was licensed back in July. After the licensing, I touched basis with different placement agencies to work with and I have to confess I was pretty impressed with two of them and Silver Age is one of the two. As the owner, Abby personally took a great deal of her time for a face to face meeting to get to know our facility and our team in every detail. She and Karen (as the agent who represented the first potential client) gave me very good suggestions on how to present our home and how to meet the families so that our interactions would go smoothly. During the Zoom meetings with the families, Karen made sure everything was professional but at the same with a human touch. She is a great moderator and a good advocate for her clients. I did not have a chance to meet the other members of the team yet, except for Lynda whom I know from her AFH ownership days and who is such a loving person, and I look forward to meeting them all. I have no doubt that they all have same team spirit and it is no coincidence that Silver Age gets all these positive reviews, including this interesting one!

Mark Ibsen exceeded my expectations! He patiently and graciously walked with me through the very difficult process of finding the right home for my dad, making the decision to move him, and then going through the transition with us. He repeatidly demonstrated a genuine concern care about us and a depth of understanding regarding our questions, needs, and fears. We never doubted that he had our best interest in mind, or felt like we were a nuisance. Mark is a superstar in the field of caring and identifiying the best care for loved ones! Thank you Mark!

Mark Ibsen, the referral specialist for Northern Seattle, has been a pleasure to work with! As Marketing Director at Foundation House at Northgate, he stands out from the crowd by really knowing his clients and asking the right questions. I'd recommend Silver Age without hesitation.

It has been my immense pleasure to work with Susan Watters of Silver Age Care Senior Housing Referrals. We found ourselves in a very difficult situation due to a rapid escalation of health issues with my mother, which required her to leave her senior living residence and move to an AFH with very little notice. The change was quick and my mother's medical needs difficult and varied. Susan was recommended to me by a friend who had recently been through a similar situation with an elderly family member. I contacted Susan right away, and was immediately amazed by her care, expertise, and incredible work ethic and follow-up. She worked tirelessly to find best options for my mother and then meet me onsite to evaluate each one. Her expertise in navigating what to ask and consider when meeting with each of the providers was invaluable. Thanks to Susan we found a really perfect place for my mother. Very important to stress... not just a well-regarded, well-rated, lovely AFH, but the one that was best for my mother, with her unique and varied issues. Susan sought-out to understand my mother, who she is and what is important to her, as well as her medical needs, and guided us to the best possible option for my mother. She is simply amazing! I recommend Susan and Silver Age Care with much enthusiasm and immense gratitude. Susan was truly a godsend in an unimaginably challenging situation. We will forever remember Susan and her kindness, care, and incredible professional expertise - all of which led us to the best outcome for my mother. Thanks so much, Susan and Silver Age Care!