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Gray Family Health Center

126 Shaker Rd, Gray, ME 04039, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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Gray Family Health Center
Reviews
Amy Hutton (11/13/2020)
Doctor is very nice. Was told I would get a phone call when my tests results were in. Called at 8:13 this and still no call back and I called back just before 12. Also there’s a referral for CMMC this is out of network for my insurance another reason I should have received a call. Maybe ask where I want to go. So far not impressed. Guess I got spoiled by my former PCP who called first thing in the morning with my test results which were drawn the day before. Room for improvement but not sure I want to hang around to find out.
Abigayle Witham (06/06/2020)
I’ve been going since I was sixteen, and never have I ever had such bad service. The doctor I had since I was a baby retired, and this was the closest option at the time. Every time I go, the nurses help more and offer more solutions than my doctor, doctor Hillary. So, I told her last time I visited I would like to up the dosage of my current prescription, as I wasn’t sure if it was really working at the time. But due to the Side effects I was experiencing at the time, we decided to wait. Now, here I am, going through withdrawals because my prescription has been not refilled, and my pharmacy where I pick up my prescription says that it’s not on file anymore. Not to mention y’all made me pee in a cup, told me you would let me know, and not once have I gotten a call about it, like I was promised. I’m switching doctors immediately. Good luck to the lovely nurses that are honestly the sweetest. They deserve a raise.
Corinne Rochelle (11/27/2020)
This is the SECOND time now the receptionist/nurse/doctor/whoever over there has messed up my kid's prescription so that he runs out while the office is closed. I called on Tuesday before Thanksgiving to ensure it would be filled. Was told by the receptionist it would be done. Now it's Friday, the office is closed, and no Rx at the pharmacy with only one pill left in the bottle.nnI suggest finding a new receptionist or clean house on staff in general (and it looks like other reviewers agree). The lines are ALWAYS busy, yet I've often had to call back multiple times to check on things and make sure they get done. Is she just sitting there with the phone off the hook? Get your act together because I'm not being paid to do your job(s) for you.
Robert Poole (03/20/2019)
Been a patient for twenty years and all was good. My regular doctor retired and his replacement was great but has moved. Since that time its like going to see robots.
jeffrey edwards (12/10/2018)
Having been a patient here for nearly 2 decades it has saddened me to watch as the practice has been taken over by the lawyers and insurance companies over the course of the last couple years or so.nI was recently informed that my physician is leaving at years end, that I should find another doctor elsewhere like many others are and that they will no longer be authorizing any refills for any controlled substances per CMMC policy (the Mother Ship has spoken!).nBeing a customer there feels like being on a treadmill into an insurance harvesting machine.nI am moving on which is unfortunate as it is convenient for me there and the staff have always been great.nMy good ole family doctors office has been swallowed by the corporate beast.
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