Map
Detailed Information
- Place Types Travel agency
- Address 10000 W O'Hare Ave, Chicago, IL 60666, USA
- Coordinate 41.9746668,-87.890743
- Website https://aeromexico.com/en-us/
- Rating 3.3
- Compound Code X4F5+VP Chicago, IL, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
I recently travel to Mexico and was very worry about the safety and cleaning in the airplanes. I flew down with United and thought they did a pretty good job on making the flights safe and clean to protect us from Covid, But on my way back to the USA with Aeromexico I was impressed by the cleanliness and the efforts from the crew to keep customers with social distance, bathrooms were sanitized every hour, making sure passengers were wearing masks at all times and not standing in the aisle. Felt pretty safe with Aeromexico.
If I can never get a body to help me with my botched airline ticket, how can I trust them for anything? You CAN'T get ahold of them. I don't think anybody works there. They just take your money, mess things up, and ignore you.
Today we called and were fortunate to have our call answered by Agent #4YQ, Louis Eduardo Soto. We had a bit of a complicated request and Louis was patient, courteous, and went above and beyond to assist us with our travel plans. He is a true asset to your airline. Prior to today, I had phoned three times over the weekend, I had to wait quite a long time and when the two agents that I did get through to in separate calls were trying to help me, the calls were disconnected. I had decided to try to call during the week, and I am so glad that I was fortunate enough to have Agent Soto help me today. Keep up the great work Eduardo!
This was my first flight with Aeromexico and I was pleasantly surprised. The plane was clean and comfortable. The staff was very accommodating in both Spanish and English. The on-board snacks and meal were offered free with the flight. Immediate content available on the monitors was relatively current and I was able to find something I could enjoy for the flight. At one point using the restroom which was also clean and comfortable. Overall and enjoyable flight.
Great service ud83dudc15ud83euddba
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