Map
Detailed Information
- Place Types Store
- Address 9933 Franklin Ave, Franklin Park, IL 60131, USA
- Coordinate 41.937669,-87.874584
- Website https://www.thecustomboxes.com/
- Rating 3.6
- Compound Code W4QG+35 Franklin Park, IL, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Closed
- Sunday Closed
Photos
Reviews
Completely Useless, as soon as you pay the service drops to zero, nobody gets back to you, It has been a month and I still do not have my order. I tried calling the number on there website and they tell me I have to deal with the individual they have assigned me, this individual is not returning any of my emails that's why I'm calling!!!! How can this company not have any of my info when I ordered from them? If you are reading this right now I truly hope that you do not order from The Custom Boxes I am a current customer who can tell you as soon as payment is made you no longer matter. Oh and did I mention I still have not received my boxes! A month later! Pay the extra at a local place. Any place but The Custom Boxes!
I normally don't give a bad review but this time I have to say that if their was such thing as a negative star for a place of business this place would definitely get that. Very very atrociously unprofessional location. I wanted to place a order for delivery and trying to get a question on a type of product I wanted deliver had gotten transferred to 2 different people after spending over 10 minutes on the phone I never was able to get a delivery in place. I think if I wanted better service the people at McDonalds would offer a better type of service for customers and potential customer if they were in the boxing business. I would say this was just terrible in my most Trump voice ever because that's what I would rate this.
Update - Surprisingly good quality boxes. I still do not see how it takes days to return my email(s) or the fact that the company cannot access any of my info but to be fair, the product is great quality. I figured out why I cannot talk to my contact during thee day is because they are in Afghanistan. I don't mind dealing with over sea's company. The boxes were basically put together for me with pre done double sided tape all ready for me to peel. Great product bad customer service. They are real and your package will come.nnoriginal post - Worst service I have ever had, Dear Kevin Wells RETURN MY EMAILS! 5 days have not heard from this guy, emails me at 2 am then I get right back to him and he does not return my email till 24 hours later then I have to wait another 24 hours to talk to him, this service of course started after I paid. I called the company's toll free number they said they cannot confirm if my boxes have shipped I have to talk to him directly, if I don't get my boxes or a tracking number I am submitting a claim under the card holders agreement. hopefully somebody important see's this and does something or get's back to me.
After speaking to Bill & explaining what we are needing, he was so helpful. He even made suggestions that we hadn't thought of & our boxes were so much more than expected. Fantastic service & amazing quality. I will definitely be ordering more from here. You will definitely be thrilled with the high quality of their products & their customer service. Bill was so knowledgeable & had some amazing ideas. Thank you Bill for all your help.
the custom boxes make customize boxes for my cbd”s they are professional and i need the items so fast and Devis did extra to deliver these boxes on time! i 100% vote for quality
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