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E-Z Mart
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yolanda canales (06/13/2019)
I went to get cigarettes yesterday evening and the associate that was there was so rude. There was a older man that couldn't hear very good turn to leave and said oh I forgot I need gas, the associate ask which pump? The older man ask what? And the associate rolled his eyes and and raised his voice and said which pump? The older man told him which one, the man in front of me said it'll be ok your about to get off work right? Due to his Additute, the associate shook his head and frowned and said no!!! Then I walked up and said I needed 2 packs of cigarettes Marlboro red before I was through telling him I want the shorts he had already got the cigarettes but the 100's I said no the shorts, he turned and rolled his eye's and I said I'm sorry but you didn't let me finish!!! I said it's not that bad working here is it? He just said have a good evening really in a rude way, I told him I hope you have a better one, he said I'm just tired I said that's bad customer service rather you are tired or in a bad mood you don't treat your customers that way. Seems to me he doesn't like or doesn't appreciate his job,that he's only there cause it's a income I really don't think a person that don't appreciate or like his job shouldn't be working in a place that has to deal with customer service. People get off work or whatever their going through stop to buy something and face someone that's has very poor Customer Service, Rude is not what their looking forward to especially if that had a long busy day that just want to get home!! Have to deal with the Additute of an associate!!!!!nnVery dissatisfied CustomernThat lives in Alvarado Tx (EZ Mart) is the only store I go to buy my cigarettes and this one is just down the road from where I live off Hwy 67 just pass, I 35 Hwy Going towards Keene Tx all other EZ Mart's I've gone to are very nice and have great Customer Service I hope this store improves or I will just go to Cleburne Tx down the street and get my cigarettes!!!!!!!nnThank you
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