Richmond Beach Rehab

As someone with high expectations, and who is highly engaged with the care of my mother, I was 100% satisfied — and grateful! — for all the compassionate, professional care shown my mother over the last two weeks. She came in pretty low and dispirited, and very much in need of rehab. Her statement to me was that she became re-acquainted with trying while there, and that she feels stronger and ready to move on. I heartily endorse the team of people who looked after my mother — all the way up to the business office even. Every person I encountered at Richmond Beach was stellar, and had my mom’s best interests at heart. And in the middle of the pandemic no less!!!!!!

Absolutely not recommended. I got NORO virus while visiting here. You think COVID-19 is bad? NORO was three times worse. I hope they have instituted better cleaning and disinfecting standards since then. Very unpleasant, regrettable experience--maybe they are not paying high enough wages? The staff seemed---indifferent. Anyway, none of my friends or relatives will ever go here.

My Mothers not so Amazing Richmond Beach Rehabilitation experience.nnGetting the call that my 91-year-old mother had fallen and had fractured her hip was one of the worst Christmas presents I have ever received.nFollowing a successful hip replacement and 4-day hospital stay. She was transferred to Richmond Beach Rehabilitation center in Shoreline Washington. She chose this facility because it was close to her home, church and community. What a mistake that was. I gladly would have paid cab/uber fare for any neighbor, parishioner or friend to come visit her at a proper rehabilitation facility had I know what lay ahead.nTo begin with she was housed or stored in a single room, made into a double room (shared sink! single commode) and that is not all she shared. Praise be for a drape.nAs the room was on the fringe of the memory care, she shared a great deal of things with the unfortunates’ that have no clue as to wait is happening.nMedicare use to pay for 99 days of recovery for this type of event. Now it is up to the Physical Therapy (PT) and Occupational Therapy (OT) to be the gate keeper of our governments trusted funds of Medicare. When a patient has plateaued to a level in PT, OT estimation they are either discharged or can continue to stay as a skilled nursing patient for $450 a day this is per the social service director at RBR.nBetween day 1 and 5 my mother adjusted to her new climbs and tried to become a model patient because her goal was to return home,living alone and independent as ever.nShe began recording her progress in how many feet she would walk each day in the hallway. I remember how proud she was with the 310-foot accomplishment. Mind you these were very guarded steps with gait belt, walker and therapist in tow with a wheelchair at the readynNo independent walking. No independent transfer from bed to walker, chair or commode. She was miles away from returning home.nThen the cough came.nBetween day 6 and discharge (i.e. day 25) my mothers cough continued to progress until at one point she was barely able to catch her breath and after asking repeatedly for help, like maybe a cough drop, labs and chest x-ray were ordered by the provider. And the walking stopped. And the dizziness set in.nNo ambulating from a wheelchair or continuation of therapy as she was constantly dizzy.nBut I digress,nOn the 20th day her care conference was convened. It was determined that she had plateaued and was not eligible for her Medicare benefits after 3 days.nThank God it snowed. This bought me another whole day to find an assisted living environment that would meet her needs.nThere was no way she could safely go back to independent living at home.nPraise be to Laurel Cove in Shoreline Washington there I found a clean, wholesome, affordable and available rooms, with excellent food. That is where she was going to go or at least I thought.nOn the eleventh hour and 50 minutes to be exact. The provider came in to tell us “your mother has an elevated white blood cell count and lung markings on the x-ray suggested infection” and needed a course of antibiotics. This after I just been told from social services director that a wheelchair was being denied to her because she has walked to far post surgery.nI asked the physician if the antibiotics were to be IV and he said no she could stay here at RBR and have them PO (by mouth). I told him NO I have made arrangements for transfer and her cabulance was waiting in the lobby. I wanted our discharge instruction and I wanted them ASAP.nAnd 30 minutes later, delayed because the floor RN believed we would not leave, we were gone.nToday I am happy to report that my mother is resting comfortably at Laurel Cove with more attention than she has ever received and on the mend from a diagnosis of pneumonia and status post hip fracture.nnNext year I do not think I will celebrate Christmas.nnIn conclusion would I recommend Richmond Beach Rehabilitation?nI think not…

My mother, a hospice patient, passed away at this nursing home. The staff were very caring and supportive. I was able to stay in the room with my mother until her final day. No facility is perfect, but I will say, compared to some of the other homes I've been to, without question this facility was superior to the others. At no time did I have a negative experience. I was given all the support I needed at a very difficult time in my life.

If you have a choice/options this facility should be at the very end of your list. False advertising a 100%. They do not treat you like family, cook food the way you'd like it, treat their patients with respect or love human beings at all! Our mother was placed in the facility in 2018 recovering from a fractured hip and had just been diagnosed with Lewy Body dementia. My brothers and I would visit her on a regular basis and find her in soiled pants that were dried and stuck to her body, they wouldn't clean her room or give her a shower for days. There were ants in her room and soiled sheets on her bed numerous times. One night my brother went to take her to dinner after they finally cleaned her room and they left the floors wet, she fell in her bathroom and broke her other hip so bad that it was a complete hip replacement with wires wrapped around her joints to keep the new hip replacement intact. After that she got a small scratch on her hand that they put a bandaid over that turned into celluloses and she nearly had her hand amputated due to the lack of care. She soon refused to eat the disgusting food and we couldn't blame her, she was malnourished. The ER doctors told us we should report Richmond Beach rehab for the lack of care that was surrendered to our mother. She went into Richmond Beach in 2018 weighing close to 180lbs and left in 2019 weighing 98lbs. We had a meeting with the staff (head of nursing, head of kitchen, and social worker) all the staff would say to our concerns was that's not in our budget we can't do anything about that or that's another department's responsibility. The head of nursing actually yelled at me for being overly concerned about my mother's wellbeing. When it came time to get her moved to a AFH the staff was dragging their feet and couldn't be bothered with paperwork, all we heard was you'll have to talk to another staff member and so on. We finally got her out of that place this year 2019 and she's doing better. We called the state and they have launched a investigation into the facility. No one should have to live like a dog in the pound, no one should have to endure what our mother did. We do have to say there are a handful of good nurses who really care and go the extra mile.