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Kay Jewelers

6331 Garth Rd Suite 130, Baytown, TX 77521, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
Photos
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Reviews
Angela Mitchell (02/04/2021)
Great place to get quality jewelry ud83dudc8dud83dudc8eud83dudc99
Andrew Newton (12/04/2020)
Friendly and helping staff. Good selection. Salesperson Cheri was very helpful.
Gissel DeLaCruz (11/14/2020)
My husband bought me a beautiful infinity ring there for my birthday in March. After our purchase he was given a $1,200 gift voucher. Well Covid hit and the store closed down. So we go in on November and they were not the friendliest of staff. They did honor it, but we were a little confused on how the voucher was to be used. It wasn’t $1,200, it was $100 off any $300 purchase. We still didn’t get why it said $1,200, but maybe that’s just us. We still purchased something. The Hispanic lady (the only reason I point out that she’s Hispanic is because I don’t remember her name and I want them to know who it is) was not the friendliest. I’m not going to say she was rude, but when you’re there spending over $5,000 in 8 months, you would think you would get better customer service! After our purchase, I received an email for a customer service review. I was honest and stated everything I said up above. I received an email from Timothy Sumruld the very next day. Apologized and wanted to further discuss my complaint, and they take this very seriously. I responded and told him I would be happy to discuss this further with him. After 2 emails I sent him, I have yet to hear from him again. Oh I’m lying, he sent me an email about a pre-holiday event. I know this is small Baytown, but that should NOT have an effect on customer service!
Armando Soto III (12/06/2020)
Great customer service gentleman was on point with what I was looking for.
Karl Henson (12/21/2020)
Good experience. Helpful staff.
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