Map
Detailed Information
- Place Types Home goods store
- Address 16350 Aurora Ave N, Shoreline, WA 98133, USA
- Coordinate 47.7484611,-122.3450306
- Website http://www.aquaquip.com/shoreline
- Rating 4.3
- Compound Code PMX3+9X Shoreline, WA, USA
Photos
Reviews
I bought a spa here a few years ago and have always received excellent service and support here, including free tests of my spa water. People here are knowledgeable and courteous. Don't miss the free filter cleaning days!
The in store staff are great, extraordinarily helpful and friendly. A shout out to Ananda at the Shoreline location.nnThe service department can be tough to get through though sometimes. With a new tub I had ordered a smart top installed, but there was a manufacturing defect. It never really closed correctly. There was a 1 inch gap on the rear side between the tub and top. It was cause for a lot heat loss. They had come out multiple times and each time the service guy (who is really understanding and kind) took photos, admitted there was an issue and left to consult the 'home office'. After almost a year of bureaucracy the manufacturer agreed to replace the top. Once the new top was installed. Every thing was great! Not only is the gap gone, but it’s easier to lift as well. A very happy customer in the end!
Ananda at Shoreline Aqua Quip is Amazing. I am a local contractor building decks and have sent 7 customers to Amanda to purchase hot tubs over the years and each and every customer I have sent has been extremely satisfied with Ananda customer service. She also calls me to check in and is always super kind, we are very thankful and plan to sent a 7th customer in next week to purchase another hot tub from her for install.
Friendly staff as always. Very knowledgeable about water testing and their products
We purchased a new gas stove from AqualQuip. Andre, our salesman, and Regional Manager helped us through the entire process without any pressure. He was able to accommodate all of our requirements as far as painting the new stove and removal of the old one. He offered us a good price on a quality stove. Mike and Andre showed up on time on the scheduled installation date and completed the install in less than an hour. They offered a professional service, with a bit of humor in the mix. We had a great experience!
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