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Concentra Urgent Care
Concentra Urgent Care
Concentra Urgent Care
Concentra Urgent Care
Concentra Urgent Care
Concentra Urgent Care
Concentra Urgent Care
Reviews
Mark Baker (10/26/2020)
I called on location, was informed you do not take appointments. So, I drove down and was informed the wait was an hour and a half. Then, I was asked if I wanted to make an appointment! I said no, called another location and was able to walk in. Unfortunately, the blood draw was administered poorly. I am HIV+, so I get blood draws ALL THE TIME! I know what it feels like when you miss. Then she had the audacity to ask me if I was hydrated because the blood was flowing so slowing. Yeah, that was the problem. That was easily the most painful blood draw I have ever had. Train your team better.
Cody Chase (10/06/2020)
Friendly customer service and made my visit quick! Highly recommend to other people.
Charity Atkinson (10/08/2020)
Not sure if I was just in pain or if the staff was condescending. I was clear I had just gotten back from a Covid screening, and after waiting for half an hour in pain I was asked to wait outside even though I made it clear I was having trouble standing. While waiting outside on the phone with the doctor I collapsed, and the staff did not assist.
Rohn Rutledge (10/26/2020)
Very nice staff. Everything was very professional.
Kimberly Park (03/05/2020)
I called to see if they accept my insurance and the receptionist simply answered that she has never heard of my insurance company instead of verifying. She sounded rude so I ended up going to Immediate Clinic in Crown Hill and had an excellent care. It’s a bit of driving to that location but everyone is friendly no matter what type of insurance company you have and treat you right. I will never give business to Concentra Urgent Care and would not recommend to anyone. The receptionist has no customer service skills.
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