Ashby Park Pediatric Dentistry - Easley

Every visit is wonderful. Ashby Park is amazing with my children and are the only group of dentists my intellectually impaired son has trusted. The sweetest ladies run the front desk.

Easley Branch. This office should be investigated for malpractice. Arrived this morning for an appointment that was confirmed by both text and phone. Was told the doctor was stuck on I-85 and running late. No problem. We have a special needs child who requires being strapped down before gas, due to her sensory issues. It is very traumatizing, but told us necessary for procedures. They take us back and after the initial shock of being strapped down, she became calm and was relaxed and watching the movie, laughing etc. Then they came back in and started unstrapping her and told me that the office manager said my child was too upset for the procedure. I was extremely confused because she was calm after a minute or so. They kept saying you have to talk to the office manager. When we get to the desk the lady tells me a different story, now it’s that they stopped because my wife had previously complained about Dr. Bell, and requested for our daughter to not be seen at the Easley office.1. My wife was with us!! ??? 2. Appointments confirmed. 3. My Daughter is already strapped to a chair and been gassed! So my child just endured that trauma for no reason, they changed their minds, MID PROCEDURE!! Because the doctor was stuck in traffic? Because my now calm child was too upset? or because my wife , who was with us, requested she not be seen? Which is it? Are you kidding me!! I couldn’t believe what was actually happening before my eyes. How can you do that to a child. What kind of people are you? It was so traumatizing to get her calm and ready. Why not continue at that point? Something is very off with this office. A lot of good reviews. Maybe they had a bad day, but what they did to our family should be illegal. Please do not contact me or follow up. This review is not for you to resolve. This is so the public is at least aware of the potential for something like this happening to their family.

My kids always have a positive experience. They actually enjoy going to the dentist. I've been taking them for years and feel comfortable with them as a parent. The staff don't treat my children as a nuisance. The staff, dental assistants, and dentist always speak directly with my children about their dental hygiene. I would always recommend them to anyone with children.

Today, we had the pleasure of meeting Dr. Bell. She was very thorough and educated me on the proper way to care for my children’s teeth. Each one has different challenges and she addressed them directly for me. We are happy to have her in Easley!

Amanda, one of the dental technicians is amazing. I have a grandchild that is extremely fearful of dental procedures. Amanda's compassion ,knowledge of children, and the procedures were outstanding. I would definitely refer friends to her.