Village Dental - Olde Raleigh

Today, I had one of the best cleanings, EVER! The issue with my dental health rests with a good cleaning of the gum pockets around each tooth. I only mentioned this once to Jennifer and she got it. I could feel her tracing each gum line around each tooth and in between to perfection. She was aggressive with her technique, which I prefer. She is simply the best at her job and I want her to do all my cleanings forever. Please share this review with her. Thanks for hiring her onto your staff.

I usually don’t write reviews but since I’ve been in search of a new dentist and was hoping the reviews could help me decide. I felt if I wanted others to write a review I guess I should too.nnFor decades I have had major anxiety going to the dentist because the way the nerves run in the back of my mouth previous dentists had to give me multiple shots to find the correct nerve for numbing. I began going to Village Dental several years ago because of the IV sedation. However for the past two years I’ve been very disappointed in their services. There have been several mishaps but I’ll just share these: 1) I had to have partials and they botched that entire process several times. It was a horrible experience. I wish I had gone to a different dentist that specialized in dentures/partials. Once I made my frustrations known, Dr Martin handle the entire process himself and ordered new partials, free of cost to me. 2) I had to have deep scale cleaning done and I preferred IV sedation for that procedure. Several days later I noticed when I flossed that the gum tissue around my molar (crown) was cut. The gum tissue was coming out between the crown and another tooth. I couldn’t believe that they botched a basic deep scale cleaning. I knew that I would need to go back to Village dental for them to see the issue and that caused me more anxiety. All of my appointments were suppose to be with Dr Martin but apparently once I’m sedated another doctor is handling my dental care. Now I can’t even trust having IV sedation because you never know what’s going on and who’s actually doing the work. So now I have an abscess under the crown where the gum tissue was cut. I’ve made an appointment to see my previous dentist to have them handle my dental care at this point. So I’m back to having the multiple shots for numbing but that’s better than being sedated and not knowing what in the world is going on. I’m sure if I would have followed back up with Village Dental they would have offered to make some of the corrections for free but I no longer feel like I can trust them, sad to say.

My experience was incredible here, considering I was in with a lot of pain. Service was outstanding, and they got me in and out for an emergency procedure the same day as a new patient with no insurance for about half of the cost i expected from other dentists around. Nikole, Megan, and Dr. Wheeler provided made my visit painless and comforting, and I will certainly be coming back to them from now on.

It is always an absolute awesome experience to visit Village Dental at Olde Raleigh. It is like a day at the spa, only better. Staff is so friendly, helpful and positive. Their energy is infectious. They explain procedures and provide treatment plans. They provide immediate emergency appointments. Just a great overall experience.

Grew up with my dad as a dentist. Recently moved to the area and had a great experience with a procedure! Very clean, and staff was very friendly and courteous. Highly recommend