Tropical Smoothie Cafe

Great place! Good food and service.

I visited this location this past Saturday, March 13th. I placed an order using my mobile app and was notified my drinks (4) would be complete and ready for pick up at 1:13p. Full disclosure this was a Saturday, during the lunch hour, the very week Governor Hogan lifted some additional covid restrictions and the weather was absolutely beautiful. With that being said I anticipated to wait, just not as long as I did, which ended up being an additional 40 minutes.nnWhile this may seem like a nightmare I am actually writing to give praises to the 3 employees (Chick, Ashley and JP) that were there without a manager and only 3 operable blenders. These young adults were HUSTLING!!! Chick (that is her name) handled the food orders, while Ashley and JP handled the smoothies. Ashley was very conscientious of the number of guest in the lobby and made sure to regulate crowd control to ensure safety guidelines were adhered to. JP was running back and forth to refill ice. What truly amazed me were their positive attitudes and their hustle. No one dared to complain about the wait because we were naturally empathetic to the conditions in which they were working under.nnI did not get the name of their Manager as there were no cards in the normal area, and I truly don't want give he or she any praise here other than hiring an amazing staff. I will say that their staffing schedules and equipment should be increased if possible to handle the amount of traffic on a busy spring Saturday. I hope this organization is able to do something nice for these 3, and holds their manager accountable for his/her absence on a Saturday with 3 blenders.

I can’t rave about this place enough. The seafood taste great! I’ve had some issues the first time with a serve that tried to place in a section to sit at that we did not feel comfortable eating at.

Great staff and great food! Always fast and dependable. 10/10 will come back! :)

I hear good stuff about this chain, I believe today they weren't properly staffed regardless my smoothie was great and the food was pretty good for my first time. I hope to try it again soon.