CVS Pharmacy

Writing this review in support of my friend--the lack customer service, professional acumen, and respect for medical needs exhibited at this pharmacy is appalling. On 9/1/2020, my friend arrived 20 minutes prior to closing and waited for 20 minutes to pick up her prescription. When it was her turn, a Black woman who was working the closing shift rudely closed the window in my friends face and callously told her she wasn't getting her medication because they were closed???!! The prescription was medically necessary. My friend tried to advocate for herself as she'd been waiting 20 minutes. The woman was incorrigible and apathetic. Please do not go here for your prescriptions. The employee should seek alternate employment that doesn't require compassion, analysis, or common sense.

This is the worst Pharmacy ever. I've had nothing but bad experiences with this CVS location. They auto refilled a drug that was recalled months ago. A drug that has been replaced by my PCP with an equivalent. I called and asked if they did not see there was a conflict with a similair medication. The pharmacist I spoke with seemed to have no cluenI had another medication that was recalled. CVS sent me a text ststing to call my pharmacy for a replacement. I the store, the pharmacist said she did not see a recall. I gave her the infor from my text and she said she still did not see any info regarding a recall.nI called a friend that works for CVS in another state, he was able to look up the drug and explain the recall. I asked him why this pharmacy could take the time to do the same. He said they could have. I also have in my profile to call my provider when an authorization is needed for a refill, opposed to calling me to ask. They call me regardless. I can go on and on with this pharmacy. The incompetence will have me 6ft under. I am not a fan of CVS. Becuase CVS owns my insurer, I'm forced to use CVS. I HATE CVS! Wish I could go back to my grocery store, Wegmans. I've never had these headaches with them. Wegmans pharmacy was the best..

I wait on hold for easily 15 minutes every time I call them.

A great place to get your medicine.

they never answer the phones