Melford Dental: Lee Meyers, DDS

The hygienist there are awesome and I love my cleaning. The last time I went my experience was different due to the covid19 pandemic. I asked the receptionist a question and she blew me off which really bothered me. The office is well maintain and very clean as well.

A five star review for Dr. Lee Meyers! He is gentle, kind, and professional! He took his time to answer all of my questions and be sure I understood everything. His office is state of the art and so very fresh and clean. The staff are a welcoming and kind team who made me feel right at home. I am new to Baltimore and am so happy to find a wonderful family dentist who truly cares about their patients! Highest recommendation from this happy patient!

2 Horrible experiences DO NOT GO TO THIS DENTIST! I received several bills from Dr. Myers's office for an X-ray for over $80. The bills were being mailed to my previous address where I no longer resided. Once I received the bills I called Dr. Myers's office because I had not recently gotten an X-ray. I spoke with their front desk staff and she informed me that the bill was for an X-ray that I had in March. I informed her that I was 7 months pregnant during that time and my last appointment was in November which was only for a cleaning. The front desk was adamant that I had an X-ray done and that if not with them then at another dental office. I explained that I would remember getting an X-ray, I had no need to get an X-ray during my 7th month of pregnancy, and that they made an error. I followed up with my insurance company and it was verified that the dental office made an error because no X-rays had been reported to them and my last x-ray was covered several years ago. When I called the front desk back to report what the insurance company stated she briefly acknowledged their error and then rushed me off the phone. She made no apology and did not give me any explanation as to why I received several bills and was rudely accused of receiving an X-ray.nnIncident 2- Years ago Dr. Lee Myers filled a cavity on the upper left side of my mouth. After the procedure floss repeatedly got stuck, the gum area was constantly irritated, and it was uncomfortable chewing. I informed the dentist of these issues several times and he would say it was nothing to worry about if it was not causing pain. On 6/2/19, while flossing the filling popped out of my mouth leaving a large hole in my tooth that was covered in decay. I called the dentist on Monday morning and was able to schedule an emergency appointment on 6/3/19. When I arrived the dental assistant informed me that my needed procedure would be fully covered because my last filling was several years ago. I also informed her that I had a new insurer as of November and she restated, you will not have to pay anything for your dental work. I was relieved because I believe the filling was not properly placed and had caused me years of discomfort. After the procedure, I stopped at the reception desk and was told I did not need to pay a co-pay. One month later I was shocked to receive a $461.75 bill for the procedure. When I called the front desk staff she said the staff had made a mistake and she explained the charges. I was skeptical of the bill due to my previous experience described in complaint #1. I was confused and frustrated because their dental staff stated multiple times at my appointment that my procedure was fully covered by my insurance. The front desk staff responded to my frustration with rude and condescending remarks during our call. This entire incident has caused me stress and I will no longer patronize Dr. Myers's dental office. I ask that they're thoroughly investigated because to tell a customer their service is $0 and then charge them $461.75 with no opportunity to decline the service or seek out other dental offices to do the procedure for a lower price can be considered fraud. With all this being said I am also experiencing pain and discomfort from the recent filling procedure Dr. Myers completed.

I had a good amount of work done over a year or so, never once did they do a general teeth cleaning. Word to the wise, if you ask what your balance is and pay it in the office, make sure you get a signed receipt saying paid in full. Paid twice as much trying to fight this. Would not recommend at all. Some healthcare professionals do it for the love of caring. Others, do it for the love of money.

If you want to visit a Dentist who is caring and professional, the Dr. Lee Meyers at Melford Dental is where you MUST go. His staff, is so calming and professional it put me at ease for the treatments, I needed to get my mouth back to a healthy smile. I called in a great deal of pain and was seen within an hour of my call, my regular dentist scheduled me for 4 days later.nnI am very impressed with Dr. Meyers, Doreen, Monica, Kathleen, and I hear the hygienist Tamika is amazing. I have not met the entire staff yet but I am confident everyone in this practice is positive and caring.nnThe practice has state of the art technology, most services are performed in the office without having to be redirected with different dentist.nnThank you for not judging, and giving me hope towards a very healthy and bright smile!