Warner Dental Care LLC

The front desk receptionist is very unprofessional. I was referred out for a root canal. I’ve called their office for two days, attempting to make an appointment for my crown. The build up on the root canal has chipped off. I left multiple messages, and the office has caller ID. How can you hire one receptionist, and she doesn’t return a phone call or doesn’t pick up. She just returned my call, I informed her I only want my records, she stated I have to pay $25, and come and pick them up because at my appointment I wasn’t given a release of information form. Melva you are unprofessional. If you don’t know how to admit fault, and keep an easy temperament, then you don’t need to answer phones for a living. Attempting to explain why didn’t she return my call with an attitude, using the excuse she’s the only receptionist. Melva, you know you’re the only receptionist, that hasn’t changed since my first appointment, you should have called back and assured we spoke. I called back immediately after I missed your call. No excuse.n...nLook at your response. If you are a human being why didn’t you return my call, when the schedule is limited. And why would you feel the need to state what I left on a voicemail. Your unprofessional and it shows. No compassion or work ethic. You appear unhappy, out to prove a point. Instead of maintaining professionalism because at the end of the day, if you would have picked up or call back you would know whatever he put on my tooth is soft and falling off. As a health professional are you violating my hippa rights by even making a statement like that? Yes, I stated it but I am the patient, you are under state boards? And I’ll send this to them to see if they think the comment is professional.nYou think, you can come to work and behave however you like. Instead of an attitude you should have apologized, and left it as that. Absolutely no accountability.

They can do everything for money except take care of you.nBelieve or not, this is the truth.