Map
Detailed Information
- Place Types Doctor
- Address 3401 North Blvd Suite 200, Baton Rouge, LA 70806, USA
- Coordinate 30.4487163,-91.1540593
- Website https://www.brgeneral.org/locations/family-health-center/
- Rating 3.7
- Compound Code CRXW+F9 Baton Rouge, Louisiana,
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Absolutely atrocious wait times.nnAppointment was at 2:20. An hour and a half later, 3:50, I’m brought back to the exam room. It’s now been 45 minutes since then and I have yet to see my doctor.nnEvery single time I’ve come it’s been this way.nnThey say people in countries with universal healthcare have to wait hours just for a routine check up with their physician.. but that’s exactly what we have here except we pay an exorbitant amount in sub par healthcare.nnThis particular clinic is a prime example of overbooking, not sticking to a schedule and then never addressing those shortfalls.nnNo excuse for this repetitive bad service and it’s certainly disconcerting to see a dozen employees cutting up at the reception desk while patients have been sitting waiting for over an hour with zero updates.nnI’d say don’t go here, but realistically, where else can you go?nnAlso, the restroom in the waiting room was dirty— as in pee on the toilet seats and floor, as well as unflushed excrement.
I love the physician and nurse at the Baton Rouge Family Health Center South, Dr. Chasuk and Nitche are outstanding. However, recent changes made by supervisory personnel have left them short handed. The only RN for the office is forced to answer phones, check in patients, verify benefits coverage, accept co-pays, make appointments, draw labs, assist patients to exam rooms. With many of the patients from St. James Place and the geriatric community, it is terribly confusing for them to arrive in an empty office when the nurse is in the back with patients some of whom may need additional assistance for their appointment. These recent policy changes need to be evaluated for patient safety first and foremost then consider the quality of care and performance of this one invaluable employee.
The staff (day of appointment) was very nice but service was not. A week after my appointnent, I am still waiting on referrals. I called this clinic twice about my referrals and was given different information each time. One week after my appointnent, I called again to check referral satus and was told referrals were done. For one referral, they could not tell me when the referral was done or who it was sent to but insisted it was done and that referral doctor would call me. For the second referral, I was able to get the name of the provider they said they sent the referral to. I subsequently called that provider who said they have not received a referral for me. One referral was for an ENT. I had fluid in my ears the day of the appointment. Doc would not check my ears on that day but said she would write a referral. 10 days later, nothing on either referral! This is not accepable!
They are always slow...nThe Dr Wants to spend 2 mins in the room and send u home with 2 advil and setup an appt if it doesnt get better. Hate this clinic currently looking for somewhere else to go. Do
Nice doc's office. Fair, respectful, prompt services.
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