Brookside Heights Apartments

I have lived here for almost 9 months. The grounds are kept very clean and the flowers and trees are so pretty. The office staff have been very helpful and prompt when i had an issue with a resident. The pool and gym are always clean. My dog enjoys the dog park and the car wash is a perk few places have but we have one here. The property manager recently put in picnic tables nice chairs and grills through out the property. I see residents enjoying corn hole near the pool area very often. I enjoy living here and appreciate the office staff and owners for making this a beautiful place to call home. :)

Seriously the best apartment complex! I love living here! I work in this industry as well and I can attest that the staff here is top notch! Always going above and beyond. Absolutely love my apartment!!!

Really nice place to live. Most neighbors were very friendly. Nice amenities. Rent kinda high. I had a roommate to share a nice 2 br 2 ba.

Current resident and very disappointed in upkeep of grounds and quality of buildings. I cannot walk out my front door or take my dog out for a stroll without coming across garbage and litter. Some of the fault falls upon the residents, but I have recently come across zip-ties and miscellaneous landscaping packaging. Landscapers blow grass clippings into stairwells and building interior corners as well as track mud on concrete without concern. It has been brought to the attention of management, and after a day of relief it seems to only fall back to old ways.nnA representative of the management company once referenced that Ritz Carlton is its business/building model - what a joke! The exterior siding of my unit currently has a hole, I can hear my neighbors above me simply walking (I want to cry every time the child residing above me decides to run; it has now become my morning alarm clock) and the offered ‘amenities’ of the complex is icing on the cake: the current offerings are not well kept or fully functioning, yet grilling stations are being added to grounds throughout. Apparently the ultimate goal to reach ‘Ritz Status’ is to build and install as many things as possible for additional upkeep and litter accumulation. I have had the privilege to stay in a couple Ritz Carltons, including Atlanta - I believe it would be more appropriate to state the business model is that of a two-star hotel chain.nnLocation is good, management seems approachable, and parking spaces are available. Brookside Heights is definitely livable, but do not let the sales pitches fool you.

A few months ago I went to take a quick tour of the 1 bed apartment after I got off work. I called a few times to see if I can still view the apartment before they close but nobody answered the phone. I decided to hurry over after work and I arrived 20 minutes before closing time. When I arrived I asked if it’s too late to view the 1 bedroom. The lady got mad and was very rude to me. Her response was “we are closing, how would you like it if I came in when you are trying to close”. Then she proceeded to roll her eyes while huffing and puffing she went and grabbed the keys to show me the apartment. She gave me the cold shoulder the whole time and was extremely rude. After that I never went back and I took my business elsewhere.