Mallory Paint Store - Benjamin Moore

EXCEPTIONAL customer service. You will never find perfection anywhere when it comes to everything going as planned... you love one color but hate in your home lighting ever. You get the wrong finish for a color match. Even the best stores make mistakes. I also left with the paint stating the wrong finish (that was on me for not checking).That being said my experience was near perfection (99.9%) with one mistake with a color match (match was spot on finish was not). The customer service was amazing and the staff are so knowledgeable that aspect was one hundred percent PERFECTION. The manager was GREAT and so helpful corrected the issue. The reviews for this store was higher than others and for a reason the customer service is unbeatable. I am indecisive beyond reason and go down rabbit holes when it comes to paint colors. Chelle was the best and helped me actually make a decision! Many have tried and failed to accomplish that, so it is nothing short of a miracle. They know their paint and they know how to deliver the highest quality of customer service. You won’t be disappointed going here for all your paint needs, rest assured I’m a highly obsessive about detail and indecisive about everything. When it comes to this shop and it’s staff I certain I will be coming back! Also I received excellent instructions on how to paint my cabinets!

Mike is amazing I used to find him him here but he moved to Bellevue and we will follow him.nThanks Mike for a great customer service every time me or one of our guys stops by.

I’ve been a customer at this store for over 6 years and have always been pleased with the products and service. The staff, in particular Chelle and Craig, are really friendly and knowledgeable. I come in with lots of questions and they work along side me with patience, experience, and genuine interest to step by step map out the paint, supplies, techniques, and support I need for my project to be a success. They are great listeners and painters who can offer examples from their experiences so I can avoid common pitfalls. I also appreciate that they don’t oversell and are happy to exchange or return items if I need something else. The manager (Juan?) is also very helpful and demonstrates the above qualities - his eye for color is particularly spot-on too. I’ve even shared the end results in phots and they’ve been delighted to see how the project turned out. Great store!

excellent ustomer service!!!!!!.

Very nice people