CVS Pharmacy

I don't even need to be present at the store to receive terrible customer service. Literally called this store to find out if my grandmother's rx was at this store and accidentally pressed the wrong dial that transferred me to the front desk instead of the pharmacy. Let me tell ya, the lady on the other line literally screamed at me for a good minute for mistakingly pressing the wrong dial instead of politely transferring me to the pharmacy. I already don't shop at CVS's and I'm once again reminded why I don't anymore.

I was shopping in this store at least once a week for about 4 years. One day while picking up our prescriptions I got a $4 off coupon for hair conditioner with my reciept. So I went to the shampoo isle to pick out my conditioner. As I was walking down the isle a lady that worked there (somebody I have never seen before) was running down the isle after me while repeatedly loudly saying : mam, mam, mam, I need to take your bag. You can't shop with a bag mam I need to hold your bag behind the counter (referring to my prescriptions), you can get it when you leave. How embarrasing! Other customers were looking at me (like they thought I was stealing!) I was horrified. She took my bags and I picked out my conditioner as I practiced keeping myself composed. When I checked out, she picked my prescription bags up off the floor and placed on the counter shoved off to the side abd rushed me to move along and have a nice day. I pulled my bag back on the center of the counter to open it to check my prescriptions. She was saying that she needs the counter space to ring up the next people in line and was rushing me along and asking what I was doing. Obviously Lady I was checking to make sure all my prescriptions were there and unopened at that!nnI still haven't switched my prescriptions to another pharmacy yet. So I had to go in there the other day. Uggh! That lady was there standing behind the counter. Probably telling herself that I came in to steal something. Ridiculous. I probably spend over $7,000 a year there in toiletries alone.

Very helpful employees