JOANN Fabrics and Crafts

Love this place! Can always find what I need at a reasonable price. And they have great coupons

The girls are always pleasant and helpful. And I was able to get the fabric I wanted, it was on sale. Yay

I was here two days ago and let the young man at the counter know that before placing a “curb side or in store pickup” I wanted to make sure how many yards of high density foam I actually needed. And wanted to use the online coupons. I’ve never had to buy foam by the yard before and I’m making a gift for someone for Xmas. The 2” and 3” showed out of stock, but the 4” showed in stock. Well they were out of all but one 3” piece and remnants of the 3”. So I’m glad I didn’t place an order online and pay for something they didn’t have. The young lady at the cut counter then printed a ticket for 2 yards of 3” and 2 yards of 3”. So the young man could only use my coupon on one item. It’s all the same, why didn’t she make the tag for 4 yards, one item? Luckily the young man was nice enough to pull another coupon out for 50% when I complained. Then I went back last night to get more fabric for my project because I changed the design a little bit. I told the older woman at the cut counter I think I need two yards? I’m making a bench seat. I told her the bench seat is 75” long. She said well two yards is 72” long. She said so you’ll need a little bit extra to wrap around the sides. I told her yes. So I’m working on finishing up the back of my project today and she only cut 72”! So now I’m sitting here with this last piece to complete for tomorrow and I can’t complete it because this woman didn’t listen to the 15 second conversation we had. The only reason I’m giving them the two stars is because the nice young man at the register tried making the first cut ticket right by another coupon. Thank you sir.

When asking about a DIY project and materials needed, I was directed to drive to a bigger location 30 miles away. NOPE~ Guess my tenacity found what I needed after all! Thanks for not helping!

Sales lady ,fabric cutter was very helpful! I got exactly what I was wanting and I got it at a good price and I would go back there!