Map
Detailed Information
- Place Types Home goods store
- Address Mail Only:, 1348 Beach Blvd #50309, Jacksonville Beach, FL 32240, USA
- Coordinate 30.2871319,-81.4040565
- Website https://jacksonvilleapplianceparts.com/
- Rating 3.8
- Compound Code 7HPW+V9 Jacksonville Beach, FL,
Reviews
I prefer to shop local over online, and I expect to pay more at a local business as they have higher overhead costs due to being a brick and mortar store. But almost 400% more for a part available today is going too far. I found the exact part from another local appliance part dealer here in Jax for a 140% difference, which I believe was reasonable. Check with other local parts suppliers before you call this store.nnEdit: Responding to your request I gave you a call in case there was a misunderstanding.nn10:30amnI called the store just now to see if I was possibly quoted incorrectly, but I was told you were not there. I gave the part # EBF49827801 to the girl and got the same absurd price as before, $74.00 and change, plus tax. I bought the part from a local competitor, with a 4.9 Google rating, and it was just a little more that Half of your price. The actual LG part from Amazon is only 20.00 and change to my door. I expect to pay more locally, but not close to 4x the price. Imagine if I needed a part available online for $250.00?? Luckily we have online pricing to keep certain businesses honest.
Above and beyond customer service- I have a refrigeration and mechanical background but had no experience with residential units until now. My home AC went out on a Friday night, with nothing open at that time I called FAST PARTS in Jax and I couldn’t be more happy that I did. The Lady that answered the phone was polite and professional and put me in contact with Jessica in sales. Jessica went way beyond what I’ve ever expected in customer service. Long story short the AC fan motor was a universal which had wires I didn’t need. She knew which ones I should use for what and also added a capacitor to the order she knew I would need with this type of fan. When I got my fan motor replaced I realized the capacitor for the compressor was also shot. It was after working hours when I contacted Jessica again. She had someone open the store up and pull the part I needed on a Sunday morning so I could get my AC back on line. Thanks to the outstanding help from FAST Parts and Jessica when I called AC SERVICE CENTER in Kingsland (another fantastic company) Monday morning to second check my work and verify the charge in the system the guy told me I did a great job, discussed potential job opportunities. An overall fantastic experience other than my house getting to 90 degrees on a Saturday.
I expect to pay a little bit of a premium for a B&M store like this but they charged me 41.60 for a capacitor that is 13.99 regularly on Amazon. RidiculousnnRE: to the owner. Yes, I paid it. Its a warning to others on your pricing. Also, it was not an oem part so I had no idea what brand id recieve. The last one I bought from you was 13$ and lasted two years. The one I received today was physically larger and did not fit in the mount. My guess is that you don't like being exposed for your crazy pricing.
Called in for a split capacitor for my ac that failed in the hot summer, within 30 mins of pickup ac was running fine on a saturday. My now go to for ac parts. Thumbs up.
A dryer (or any appliance for that matter) breaking is never an anticipated thing. With 6 kids, we needed that dryer fixed FAST. They were open when no one else was. They were super friendly, even had the part waiting on us before we got there, and the nice gentlemen even gave my husband some install tips. The price was super fair. So thrilled to have our dryer fixed fast and affordably. Thank you!!
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