Emerald Waters Realty, dba BeachyCations

Andy and Stacy we great found us a house on short notice Crystal tides home was very clean and mantained well enjoy stay at PCB thank you

We are stayed in “Seabatical”nWe arrived to parts of the house being dirty, pool was disgusting, internet/WiFi has not worked our entire stay so far. Maintenance was here the first day of arrival for 4 hours, lied and told us cable company was coming the next morning to which we found out was not the case, office said it had been the 2 days before they could come out the entire time. We could rarely get anyone on the phone or to return calls or emails. When we did I was told we would be contacted back same day for things to which we never were. Stacy told us she was excited the cable company was able to schedule within 2 days and claimed all the issues were out of their control because they use 3rd party vendors. Our conversation this morning was via text and once I responded unhappy with what they believe to be fair compensation she stopped responding. So needless to say, unresponsive, unhelpful and unprofessional are putting this company and it’s employees nicely.nnHouse was clearly not properly checked or cleaned before our arrival. We have been avoided, lied to and had our situation watered down the entire time so far.nnWe stay in PCB annually and this is the absolute WORST company we’ve dealt with. EVER. Poor customer service and reliability, accountability for their issues and fair compensation is putting it very mildly. I urge everyone do NOT use this company. If you can’t book DIRECTLY with an owner or a reputable management company you will find your expensive stay a complete waste of money, making your vacation troublesome to say the least. DO NOT MAKE THE MISTAKE WE DID.

Beachycations provides excellent customer service (thanks, Pat!) and puts their customers needs above all else. Amid this public health crisis, there are lots of difficult situations for all involved and Pat made sure that we were taken care of. Would absolutely do business with them again!

Used beachycations this past week on 06/24/20-06/27/20 to book a 3bdrm 2bth on 8000 surf drive, unit 1, Panama City, FL. Spend over $1100. Unit was completely disgusting. Hair from previous guests still on beds. Sheets and blankets not washed. Showers full of hair and black mold growing on shower liners and shower curtains. Floors black and full of sand. 3rd bedroom was completely unusable because of the foul odor. I literally had to close the door and put a towel at the bottom of door to keep the smell in the room. Refrigerator did not cool drinks, everything was room temperature the next morning. I had to purchase shower liners and cleaning products on my vacation to clean this unit. There is a cleaning fee added to the price but what exactly is being cleaned, I have no clue. I had until 10am checkout and some random female walked in around 9am as we were packing to leave. I said hello to her and she said, let me know when you're done checking out and I told her we were done and she got in her car and drove off. She never introduced herself. I emailed Pat Boone regarding this unit on day one and no one ever made it right. All I received was an email stating that my original email has been sent to housekeeping. I see other reviews stating that issues were addressed by Pat but that didn't happen for me. Also no warning at booking that this unit is next to a night club/bar that's open until 5am. So we had to endure outside events with loud singing until about 4am each morning. I have a toddler so this was horrible. Parking was extremely limited. There you have it, heed the warning. I definitely would not recommend or use again. I feel ripped off by this company. Please refund me some of my money. Thanks

Room 402 at The Shores of Panama, King size bed was broken, short of wristbands, No WIFI, the commode broke in the master bedroom, was without for two days, they fixed that but not the bed. A leak overhead, that got our personal stuff wet, took a day to fix, but still didn't fix the bed. We slept on a bed that folded like a taco the entire time. Stacy is the person that I would call, had to leave a ton of messages & would.hardly get any return calls, only to say housekeeping would be bringing our wristbands, dishwashing tablets. Then when she found out that maintenance reported they fixed our bed, but HAD NOT she said she would send them back up . She stopped answering my calls or returning my messages. I would advise everyone not to stay on a property that is managed by BeachyCations..nI was suppose to be on vacation, & spent alot of money to stay there, without any compensation for our problems.