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Detailed Information
Openning hours
  • Monday 8:30 AM – 4:30 PM
  • Tuesday 8:30 AM – 4:30 PM
  • Wednesday 9:30 AM – 4:30 PM
  • Thursday 8:30 AM – 4:30 PM
  • Friday 8:30 AM – 4:30 PM
  • Saturday Closed
  • Sunday Closed
Reviews
H Phil (03/19/2021)
I have been unemployed for about a .other and have not been able to speak to anyone. The system has locked me out and I have not received unemployment since I received the letter. I have called tried to chat and sent an email and no one has been in touch with me. I am not sure if I am the only one but this should not be this much trouble!!
Kevin Yopp (03/27/2021)
Poor service. The staff is rude, uninformed, and indolent. They lack any amount of empathy. The benefit process is purposely vague and the application system has entirely too many glitches and issues. In order to establish a sufficient line of communication, I had to go through the state delegate for my district and eventually file a lawsuit against the Commissioner and Secretary of Commerce to compell them to issue payment.
Dorothy Owsley (03/03/2021)
I have had the worst experience in my life with this. I been waiting on a paper application for weeks. Received a letter that I had been over paid for benefits that I did not receive and can not get to talk to anyone while waiting on an appeal
Larry Wheeling Jr. (02/02/2021)
This place doesn't Deserve the one star that's above herenThis place will not take phone calls Or have any kind of contact from the people who need their services the mostnWhat kind of place Stops paying people after they've been approved and confirmednWithout any kind of contact or explanation email.nThere's a reason the Virginia office rates number 50 on a scale 1 to 50 in all the states about how bad they're handling the situationnVa is the worstnRatings speak volumes....
CAROLYN KLINGER (12/19/2020)
I have 15 unpaid weekly claims since 9/5/20. They have received the separation reason from my employer 4 months ago and I am “waiting on the deputy decision” before I can receive a payment. If you stand in line for a call back, they change the number of people they help that day. Once was 48 then 23 and now 21 people per day. Maybe it will be dropped down to 10 next week? Virginia made national news as the worst state in the COUNTRY for backed up unemployment payments. Class action lawsuit against VEC about the backed up payments recently broadcast in the news. I can’t even make this up if I tried. Unbelievable.
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