Map
Detailed Information
- Place Types Pharmacy
- Address 305 Ashcake Rd suite g, Ashland, VA 23005, USA
- Coordinate 37.7433501,-77.4687181
- Website http://www.homechoicepartners.com/
- Rating 4.2
- Compound Code PGVJ+8G Ashland, Virginia, Unit
Openning hours
- Monday 8:30 AM – 5:30 PM
- Tuesday 8:30 AM – 5:30 PM
- Wednesday 8:30 AM – 5:30 PM
- Thursday 8:30 AM – 5:30 PM
- Friday 8:30 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
Reviews
I have never left an online review before now. I felt I needed to leave one now due to the excellent service have received from HomeChoice. It started with Tiffany while at the hospital and since I've been home. Then I must mention Adam, he has also been a God sent. Making sure all my supplies have gotten to me via shipper or same day home delivery. Which was incredible since I live quite remote. Thanks everyone. It is nice to do business with people that put their customers 1st.
I have been using this company for nearly 6 months for a medication infusion. At first I was in the center for the initial 2 doses. I admit, I was terrified not being near a hospital and had a complete breakdown. Thanks to insurance, I cannot use a hospital nor infusion center anymore. At the center, my nurse was attentive and thorough with the medicine prep as it was a new med for them. I was terribly concerned about reacting since I had a history of it. Three of the nurses sat with me and had an emergency button with an ambulance on call to help assure me. Nothing happened, but they were all very involved and I felt like they wanted to help me through my fear. Since then, I have had them done at my home. My nurse (Beatrice) has been fantastic and personable. She tells me what she is doing, why she is doing it,etc. I didn't think I would be comfortable having these things done at home but she makes it more bearable and it is nice to be able to go straight to bed after it is all done. Each time I have had to call the center, no matter what it is for, I always get all my questions answered. Pam, in billing was a pleasure to work with on a program that I needed for the cost of my medication. I feel like they are a team working for me and my health.
ALL the nurses, pharmacists( especially Ashley), pharmacy techs, receptionists, delivery personnel, and other staff have been EXCELLENT! They should receive more than 5 stars. Our family uses between $1500-$2000 IV & supplies per month. The nurses are so professional, patient, kind, and caring. I cannot thank Home Choice Partners of Ashland, Va enough.
The only helpful person at this office has been Gaynell and she is an angel. In April 2012 three of their home infusion specialists each tried four times to start an IV but all failed. No medication was given and no IV pump was used due to the lack of a successful IV. In late 2013, a full year and a half later, I received a bill for $115.00 and was told by the main office that it was for use of an IV pump and for IV meds which I did not receive. I left countless messages without the courtesy of anyone calling back. Finally it was handled by Gaynell and she has been trying for several months to get the company to void the bill. They tell her I will receive a zero balance statement the next month but sure enough, still $115.00. The bill shows as being more than 120 days past due so my credit has been damaged for sure. And when not only one, but THREE, people cannot get an IV line in a total of 12 attempts, well, what more can I say? Wouldn't use them again if they were the last ones on earth. Many, many thanks to Gaynell at Ashland, though. She is amazing.
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