Pitts Automotive

A very trustworthy shop. The prices are reasonable and staff is very knowledgeable. I would recommend it to any one.

I have used Pitts Automotive for 6 years and have had nothing but good things to say about Pitts Automotive. I have never had a bad experience. Recommended.

They know what they are doing. Not the cheapest, but you get what you pay for. As for me, I rather pay the price to keep my vehicle safe and reliable.

Great service, outstanding mechanics. Been going here for years and will continue to do so

I wish half a Star was possible for this review. Is it?nnSo I go to the site as it’s the most convenient open location for me at the time. Issue is I need a plug on a tread on one of my tires. Simple $15 transaction ; shouldn’t be a problem. So I think.nnAfter the job is done I suspect there’s not sufficient air in the tire cause the tire is still leaning. But I’m optimistic and trusting of this shop so I think otherwise.nnI get to Sheetz to ensure the tire is riding fine w/ sufficient PSI and I’m riding on rim!nnI have to put back on the spare tire I came to the shop with and ride back to the location. I speak with the same gentleman (glad I can’t remember his name) and explain to him the situation. In our exchange of explanation the guy gets smart mouth “Didn’t I say it was patched already?!” And I’m like “Whoa man , I’m just trying to make sure cause if you did as it was on the tread than it shouldn’t be riding on rim.”n“Well didn’t I say i did??”n“Man I’m the customer— I’m the one who need assurance / explanation for this.”nnRaising his voice going back & forth with me. Goodness if I didn’t have decency if not me, someone would have laid him out the way he was talking to me. Goodness gracious...nnEventually another member of the location comes out, solves and explains the situation to me. And hands me my $15 back. I started with this review with 1 star really wanting 1/2 a star but I’ll end with 2 only because the $15 was granted back to me— regardless of the amount it’s about providing the customer some kind of justification for the inappropriate conduct towards a NEW customer at that.nnWill not be taking my car back to this location and. would not recommend this to anyone.