VIP PLUMBING AND WATER HEATERS, Inc.

Vince did a great job to install a new toilet and shower for me. He replied to my requests and scheduled an appointment quickly and cleaned up my condo after the work is done (even disposed the old toilet). I would recommend him to all my friends and my family for plumbing work. Thank you Vince!

Our water heater started leaking late at night and I called Vince at VIP Plumbing the next morning. He arrived soon after to do an estimate and then came back in the evening to install a new one, working well into the night to make sure we would have hot water for showers, etc. His work was meticulous and he reconfigured the pipe and their attachments so that they were more streamlined than the previous water heater that came with our house. Highly recommend.

Vince was very thorough in servicing our tankless hot water heater and took his time to explain to us about the benefits of having a water softener. He went above and beyond and came out the day after I called!

Great job done by Vince !nnWe needed our kitchen sink to be repaired and also replace the faucet . He let me know how much it cost before he got to work. He is very nice and quick with work. He is very knowledgeable and get the work done at a reasonable price.nnThank you Vince!

I highly and unequivocally recommend VIP Plumbing & Water Heaters. Vince installed a whole-house carbon backwashing filter and water softener, as well as an under-the-sink reverse osmosis (RO) system. He provides high-quality plumbing services at very reasonable prices. His work is impeccable. Vince has all the attributes you would want in a plumber. He is professional, reliable, courteous, personable, and informative. Perhaps most importantly, he is trustworthy.nnI had talked to several plumbers about purchasing and installing water treatment systems. Vince came to my house and gave me a free detailed, line-item estimate for each component of the system I wanted to have installed. Some other plumbers would help me only if I used the products they sell (e.g., pushing water conditioners as superior to water softeners, even after I explained that I know the difference and wanted a high-efficiency softener). Others pressured me to modify the installation location or to reconfigure the system in ways that I did not want.nnVince struck the exact right balance. He helpfully offered—but never pushed—various ideas and potential products and solutions but was always focused first and foremost on what I was trying to achieve. He assured me that he would get the job done regardless of what products I ultimately chose. His quote was also very competitive.nnI purchased all the equipment myself and arranged with Vince to install everything. He installed the system exactly as I had requested. Even though there were some tricky aspects to the installation, Vince always came up with outstanding solutions. Some of the complexities of my setup included the following: adding a three-valve bypass (so that I can still have water in the house if/when the systems ever need service); getting wiring to the installation location for two control valves; joining the drain line from the carbon backwashing filter tank to the softener drain line; and dealing with differences in connection and pipe sizes.nnVince was communicative and responsive throughout the whole process. He kept his appointments. He responded to calls and texts in a timely manner. On the day of installation, even though the job ran long due to some of the intricacies involved, Vince worked late to complete everything that same day, including installing the RO system. Throughout the job, he explained what he was doing and why, and made sure that I was getting the system set up exactly the way I wanted it. He then even followed-up a few days afterward to make sure everything was working properly and to my satisfaction. What amazing service!nnHis pricing was beyond reasonable, especially given that he had to come a few days before installation to do some prep work to the system and given those complexities I mentioned. He also hauled away some old equipment (which some other plumbers did not include in their pricing).nnAs you can tell, I cannot say enough good things about Vince. Above all, I felt that I could trust Vince in every way: his expertise, skill, advice, pricing, and follow-through. If you need a talented and honest plumber, I strongly encourage you to contact VIP Plumbing & Water Heaters.