Rite Aid Pharmacy

I've been getting prescriptions for over 20 years now and in the last 5 years this is by far the worst pharmacy! They are extremely unorganized. They never smile, and they honestly could care less about you or your meds. I was told this is a training store and thats why there are so many problems. I called my meds in a couple days in advance and when I went to pick them up they said the truck had not come in so they could only give me a couple day supply. But they didn't offer that till I let them know I have to have my medicine. When my couple day supply was out my husband went to go pick up my prescription while I was at work cause they would of been closed by the time I got there. Mind u my husband went at 8:30p.m and they told him they still did not have it in! I did not get a call a text nothing. They told him they called my doctor to see if they could give me a different mlg pill so I would take 1 instead if 2 which is fine. But I had no clue they were contacting my doctor nor did I know I wasn't gonna have my meds that night. Any other time a pharmacy would of called surrounding pharmacys.But this one just says sorry there is nothing they can do. So as a result because I have a couple different sleeping disorders I not only went through withdrawal. But I ran the next day on 2 hours of sleep and ended up being so off balance because I was so tired I fell and broke my elbow and am now out of work for a while. Rite aid..... doctors prescribe us medications for a reason! You are not doctors and cannot take someone off their meds cold turkey! I will be calling corporate. I dont want anyone fired but I want herd. I am changing pharmacys because I'd rather drive a little further and have a pharmacist that is good at their job and actually cares then go to this specific rite aid and have to continue to put up with the lack of customer service. Not all rite aids are like this one. Ive been with rite aid for a long time and hope to find another rite aid to switch to. This one in particular I would stay away from.

Order never ready even when I call ahead to say please notify me if out of order. Struggling to get my insulin shot been 48 hours now. Very disappointed.

Always super helpful whether I’m dealing with the pharmacy or the store staff. Prescriptions ready when they are supposed to be and on auto renewal. Love the place.

They notify me every year when they have a flu shot ready for me to take.

Some people might give it bad reviews, but i love the place. While its small and under-stocked, its got friendly staff, and the shopping isn't a long, unforgiving trip. also the water is good.