Rich File - State Farm Insurance Agent

I recently moved to Florida and have had my car insurance through rich files office for years. Jennifer was extremely helpful and made the process of changing my address/insurance very smooth and easy! She’s always so kind on the phone and very knowledgeable. Highly recommend this office.

Rich and his staff are awesome. Very easy to work with and always do what the promise.

Started off great, they offered better rates than what my previous insurance with Geico was offering so I switched with State Farm. I had two cars on my policy a Audi Q7 and a Audi A6, however when I traded in my Audi Q7 for a Audi S7 that’s where the problem starts ud83dude29ud83dude12 my insurance when from $420.00 to $688.00 with State Farm and that’s with the maximum $2000.00 deductible and a squeaky clean license. I spoke with Jennifer my agent numerous times about why my insurance went up so high and what I can do to bring it down she simply told me, “I’m sorry but that’s the only way, I have a sport car so parts are more expensive and blah blah blah.” I wasn’t satisfied and I was not accepting that quote as my final answer. I started calling around pricing out different quotes and I came across Allstate insurance which offered me $330.00 for both my vehicles. I quickly made the switch with Allstate. Here’s the kicker after Allstate took over my insurance policy Jennifer from State Farm contacted DMV and reported I don’t have insurance, which prompted DMV to send me out notices to suspend my license for not having insurance which was not the case. (I had insurance just not with her, State Farm) and also insult to injury I had to put a payment in dispute with my bank a few days ago because State Farm is still billing me for $688.00 when I cancel my insurance a month ago. New potential people thinking of doing business with State Farm “Beware! Don’t even waste your time.”

Highly Rec.. Rich and his staff are very compassionate . There clients needs always come first ,and they always try to find you the best deals and discounts they can for you and your family.nBefore you go to any State Farm give them a call its worth it.

Friendly and very helpful staff.