FLX Marine

I like many other people this year decided to buy a boat and decided to go with a used boat. I found a Hurricane Deck boat at FLX Marine in Union Springs NY. My family and I went to the dealership and the salesman Nick took us on a test ride and I was impressed. When I came a week later to get the boat, I paid my money and went out to hook it up to my truck. To my surprise the back corner of the boat had been damaged. Both the owner and the salesman said they were going to order a new side and that it would take 6-8 weeks. So off I went. By the second time out in the first week the coil went on the motor. Bring it back and had to wait 2 weeks to get it back. Next time I had it out I could only do 10 to 13 mph. Salesman tells me that I have to distribute the wait because the motor that is on there a 115hp wasn’t enough to pull more than 6 people and that he was surprised we went as fast as we did during the test drive. He then said he could sell me a 150hp. He was going to cut me a deal though. He would give me $5500 for my motor and I would need to spend another $8000. Fast forward to to getting the side of the boat fixed. 8 weeks had come and gone still no part. So I told the service guy that I would wait till the end of the season. End of season comes still no part. You know how it goes guy would barely call me back. This went on from September through November. Last week the boat finally gets in to get fixed , so I dropped it off and made sure the mooring cover was on so it wouldn’t get dirty while it sat there. It got fixed and I went and picked it up on the weekend. I get it home and find that the mooring cover has two holes in it, the changing room for no longer closes properly and they didn’t clean up the mess they made. Of course I text the service guy back with pictures and he hasn’t responded. Prior to that he would respond no problem when he wanted me to pay for the oil change and for it to be winterized. As you can tell I don’t recommend FLX

What a great place to rent a boat from. My family was able to lock in on a full day pontoon rental. Customer service was great from the time we made the booking, arrived, sailed and returned. The boat was very clean. There were so many great places to explore on the the lake. Thank you for making our boating experience a great one.

Wonderful experience renting a boat here. It was so nice dealing with these stand up people. Bernie and Virginia are great . Thanks guys for a great day on the water!!

Great place overall. I just purchased an Alumacraft off them, and Nick was great to work with.

Excellent folks, excellent service - I brought my Cypress Cay there, for the first time, for warrantee work and a list of other small repairs and adjustments. Not only were all issues taken care of with great care but also quicker than originally promised. I will be bringing my boat there from here forward (even though they are an hour & 15 mins away)!