Bronx - Car Park Ny

If I could give this place a negative number, I would! Just got off the phone with secretary Jill (this might not be her name she lies about her name) -_- who’s convinced she’s running this whole operation by herself because when I ask to speak with a manager she told me that she is the manager as well! When I accused her of lying she literally said it’s my word against hers! How is this business still standing?! She is a bully, a liar and a mean spirited person. Just calling us to berate us on things that she never even made clear to begin with! Accusing my husband of saying something he never said and when I ask to speak to a manager she never transfers me and says she’s the person in charge, like seriously? Who’s letting her get away with this? She hung up on me twice! And said she’ll contact my co-op board to tell them she’s having problems with me but the thing is the board is aware that she is problematic and apparently people complain about her all the time. I emailed a complaint and I swear that complaint probably goes straight to her and nothing gets done. Do the owners even know she’s ruining their business? She’s a liability and I am so upset at how she’s treating us as new clients. I hope this gets to the right eyes and ears because there’s more to this story that is too much for me to type out right now but I do hope something changes because we live in this neighborhood now and only want to be treated with respect and be provided with the services we pay for, it’s only fair.

So we didn't end up parking here because an attendant decided it was a part of his job to discourage us from parking their by condescendingly explaining the rates for parking, which maybe he thought we couldn't afford, and then recommending we go elsewhere. As soon as we pulled up we basically got a 95 Thesis on why the parking garage near by would be a much better fit for us.

Terrible service and disorganized. The company could care less about how the place is run as long as their check comes on time. Probably better for those just in the area for one night/day. Monthly rates are way over priced for the quality of service. Take your money, get an alarm system and park your car on the street.

Pay for parking GET TIRED SLASHED FROM AN EMPLOYEE. Almost a year later and STILL NOT REIMBURSED FOR BUYING TWO NEW TIRED. On a two month old CAR.nMAIN OFFICE IS RUDE, UNORGANIZED AND UNPROFESSIONAL

Night services are the worst by far. No customer service.