Safeway Pharmacy

I never leave reviews. I've worked customer service for years and I know how trying it can be especially being a pharmacist dealing with the Corona virus. But recently this place has gotten on my last nerve. I keep going to the safeway pharmacy because I rarely have issues picking up my medication-- while there may have been some irritating problems recently, it was technical and that is not the staff's fault. What is the staff's fault is the continuous rude treatment I have had coming here again and again. The male pharmacist behind the counter is dismissive and flippant, and the other woman I meet here regularly isn't much better. I once even tried to ask the pharmacist a question about a personal problem I'd been having and I needed some insight about a recommended medication and he showed some very obvious disgust and i left feeling embarrassed even tho i'd asked him beforehand if it alright to ask the question and he agreed. I really do not need much in ways of customer service- you don't have to smile or even go out of your way to be polite, i'm fine with just getting my stuff and leaving and I will still tell you to have a good day. But the fact that I have left receiving no help, and feeling stupid and embarrassed is a bit much. The only really pleasant experiences I have had have been with a really sweet and helpful Asian lady who i believe is the other pharmacist, and I believe she was hired only recently. She has been kind, and has answered my questions with pleasant humor to put me at ease. Recently what finally made me want to leave a negative review for possibly the second time in my entire life, was one of the staff hanging up on me. Now I don't mean it became heated and they hung up. I mean I had called to ask a question about my current medication to double check on a recent issue, and while I didn't get the answers I wanted, i still told her thank you for her help and she hung up before I even finished my sentence. And when you have access to incredibly personal information like a person's medication, this can and will make you feel judged or humiliated. I don't want anyone to lose their job or even get in trouble for this but the staff REALLY needs to evaluate their attitude if they are dealing with people with mental and physical problems.

I have used the Enumclaw Safeway pharmacy for a few years now. Only ever had one hiccup and it was the pharmacist checking something with my doctor, but it got fixed quickly. The staff is always polite and efficient despite always being very busy. I’ll never go anywhere else.

One of the women working here is absolutely horrible. So rude and very unhelpful on the phone and in person. As I was standing there being ignored by her she said the full name AND medication of someone. Right in front of me. Im not an expert but that seems like a hipaa violation? After two awful interactions with her I have moved my prescription somewhere else. If you don't want the whole town to know what meds you're taking I would go somewhere else too.

very bad service. entire staff is unpleasant and slow

Decided to try this pharmacy, as our regular pharmacy is in Auburn.nFemale associate with long blondish, curly hair made us feel like we were an inconvenience to her.nSeems like they are friendly to the long time customers ( a regular was in front of us and she was all smiles), and don't want to be bothered by new customers.nNever again, I'd rather drive to Auburn, which is what I'm doing now as I nedded an epi pen filled for my child.nUnable to pick zero stars, or I would.