Brownell Insurance Center Inc

I Recently moved to New Hampshire from Massachusetts and needed a new auto insurance provider. My current provider suggested Brownell Insurance and I called as soon as he let me know they were family owned and operated, independent, have excellent Google reviews. I spoke with a woman on the phone and conversation was great. She was very helpful and sent back a quote in no time at all. I was excited to give them my business. I told the account manager that I would like to move forward with them and to let me know what they needed from me. That is when she completely disappeared. I called and left messages with the receptionist and sent quite a few emails following up with her with no response or call backs. I don’t ever write reviews but I was very disappointed with thennResponding to the message from the owner below, the last email correspondence I have from the rep was on 10/24/19 when she sent the quote and asked for the other residents information. I responded to that email one hour later with the information she requested and never received a response back. I sent about three emails following up and called the office. I have no other emails from her and no voicemails. I apologize if I missed a call but I would have returned the call if a voicemail was left. I was not aware that the other resident in the household would change the rate as I never received any other forms of communication with the rep. I hope your communication with other clients is better than what I experienced. I would be happy to chat on the phone with you to discuss my experience with the company further.

We have been using Brownell for quite a while now. Recently we had to make some changes to both the Home and Auto insurance. April went above and beyond to make sure she got the best package for us and I really appreciate that. 5+ stars for April and Brownell!!! Highly recommend.

Been great everyway for 20 years

I love this place amazing people i love you allnI always get treated like I am there only client this place deserves a 10 star i have been with Brownell for 26 years and will never go anywhere else from the owners down to their office staff kudos to 1 fine establishment i would list all their names but no need because every last 1 of you are amazing love you all and thank you for treating me like part of your familynThe owners must have radar on hiring amazing people cause there is not a bad 1 in the bunchnTHANK YOU BROWNELL ❤❤❤❤❤

Very good