Map
Detailed Information
- Place Types Pharmacy
- Address 39625 Lewis Dr # 800, Novi, MI 48377, USA
- Coordinate 42.5073335,-83.4408846
- Website https://www.accredo.com/
- Rating 1.3
- Compound Code GH45+WJ Novi, MI, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
Would give 0 stars if possible and I warn everyone to avoid if at all possible. Unfortunately I’m forced to use Accredo because of my insurance from work but they are an absolute joke of a pharmacy. Have missed multiple doses of my medication because of their incompetence and have wasted countless hours of my life talking to different people who all tell me different info. I feel like I’m going insane the amount of repetitive phone conversations I have had that go absolutely nowhere and still don’t get me my medicine. When your only job is to get people their drugs and you can’t deliver, not sure how they haven’t gotten sued by someone yet.
I would give them -100 stars if I could. Thanks for impacting me because you decided to bill me before the RX was ordered.
Telephone system is a joke! Never receive medication on time. Spend hours on the phone every week I need a refill. In one day I spent 1:10 mins then 46 mins then another 38 mins on the phone just to hear my meds were going to be another 7 days late. Its just ridiculous to have to deal with this kind of hassle every month.
I received no help from Accredo nor Alliance, until one day a representative, Victoria from Accredo saw that my husband and I had called several times and that everyone was denying coverage for the specialty medicine. Victoria was very knowledgeable and experienced in assisting me with this medicine by informing Alliance that this medicine is covered by my husband's medical insurance. She told me to call Alliance again and that they should be able to help us now. She didn't have to help us because it was not with Accredo but Alliance was responsible for my husband's medicine, but she helped us anyway. Thank you Victoria. You are a blessing.
Miserable experience every month just to get a refill. The phone system is terrible, the wait times even worse, and every time I say “yes” when asked if I want supplies, they still don’t show up.
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