Magnum Insurance Agency

Great customer service, very kind and fast. The insurance plans are affordable, the tow truck service works perfect. I definitely recommend, and a good environment for non-English speakers.

Called and tried to make a payment and they just left me on hold for 6 minutes. Hung up and called back and the lady rudely yelled she only left me on 2 minutes, I informed her I had proof it was 6 minutes and just wanted to make a payment. She then just put me on hold again. Very unprofessional ! Called the Joliet location and the lady was beyond sweet ! People here just don’t care. I never leave reviews but for this treatment I had to.

I get my personal car insurance here, and for car insurance whether it be personal of business it's a good price, however their business insurance for on the job is a scam, because I didn't have the 1000 dollars up front they wanted me to pay over 500 and then about 130-150, I said oh ok for what 5 months for the year? No they wanted over 500 down and 140 or so for 11 months, what kinda scam is that?!?! Then they refused to bundle my policies for my business company because I bought the auto policy last month, I went to next insurance, I paid just over 300 for my deposit for first and last month and I am also paying about 150 a month like this company wanted me to, but for even better insurance than what was offered, they had originally told me they were gonna call me with another policy, the second I heard this policy deductible I said no, then I called back to have my business insurance cancel stating I had new insurance, it's illegal to have 2 insurance policies for the same stuff, so I tell them I have a new policy, and they claim I have to come in and sign documents to rid my old policy or send them my new policy, why so you can charge people properly?!?! I've never had to do anything that confirm on the phone I want it canceled, claiming my phone call isn't enough to legally cover myself, so I guess we will just have to see what the Better Business Bureau thinks of this situationud83eudd37‍♂ufe0f

Excellent customer service. The ladies are always willing to help and answer all the questions we have.

Excellent service. I went in after moving out to suburbs; she got my payment down considerable; very friendly, and I was in and out of there in 5 minutes.