Map
Detailed Information
- Place Types Moving company
- Address 2105 S Eastwood Dr, Woodstock, IL 60098, USA
- Coordinate 42.2910277,-88.4320587
- Website https://www.reddotstorage.com/self-storage/il/woodstock/south-e
- Rating 4.3
- Compound Code 7HR9+C5 Woodstock, IL, USA
Openning hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 7:00 PM
- Saturday 7:00 AM – 7:00 PM
- Sunday 9:00 AM – 5:30 PM
Photos
Reviews
As we were in the middle of moving, I needed a place to store some things for a few months in the transition. There are a few places in town, or close by, offering very competitive rates, but in the end, Red Dot won me. First, their security. Not only is there a gate that you need a pass code to get through (unique to each customer), but they have security cameras mounted in and around the place. The very first night I signed up, the gate was stuck open due to cold weather, but I rested easy knowing there was surveillance. Secondly, their location, very easy and quick to get to. Lastly, extremely painless. Called them one afternoon to say I needed a unit, 7 minutes later I had a unit number, code, and was told I could access it as early as within the next hour. I would recommend this place to anyone.
Its expensive cost too much for a small tiny unit that's the size of the smallest closet you can think of.. the only good thing is that you don't have to deal with any people. You deal with the kiosk people. This storage unit and Woodstock is not open 24 hours like a lot are so I'm not happy. They will hit you with late charges any chance they can. Used to be happy with this company
I love that red dot is available 24/7 and that you can pay at the kiosk. They are pretty pricey and if you are late on your payment they lock your unit (understandable) however your unit does not get unlocked as soon as you pay your bill, you have to wait up to 2 or 3 days for it to be unlocked. Another issue is you cannot make a partial payment (say you dont care about the unit being locked and you want to put $100 on your $150 bill, you cant.) I figured you could make a partial payment not to get it unlocked, but to get it out of the way. You also cant use 2 forms of payment (half card, half cash) but other than that the units are clean, open 24/7 and the people on the phone are very nice and helpful.
Using RedDot storage is quick and easy. First time renting and it was pretty painless. If you have to change sizes it sounds pretty painless as well.nnUsed their remote assistance team when I first rented and they were really helpful. Thanks Red Dot!
-5 stars 1 star to much. Pathetically managed and over priced! Customer service is important. You dont get stars for nothing. Have been a renter for over a year. I was a week late on my payment and recieved a text reminder. Cool thanks... I make my payment. A day passes and I try to acces my unit but a lock has been put on. This was not in the text I recieved it was a friendly reminder. I call customer service to have the lock removed and get told they have no idea when it will be removed. Could be next week its just whenever it comes up in the schedule. I just found out when the lock will be removed and will have been atleast 5 days before it comes up in the schedule. I made an app with a buyer for my things the day after the scheduled removal. To my and the buyers disgust the lock was still on. I called again and told the schedule had changed and it should be removed that day at some point. So not only did they charge me a late fee $$$, they also locked me out for more days than I was late with no more than a friendly reminder text. This is garbage take your things some place other than red dot! They have zero respect for you or your property. Read your lease carefully. Red dot cant wait tonLock out and auction off your things.
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