Map
Detailed Information
- Place Types Insurance agency
- Address 490 Roosevelt Rd #203, West Chicago, IL 60185, USA
- Coordinate 41.8620545,-88.1981001
- Website Unknown
- Rating 3.5
- Compound Code VR62+RQ West Chicago, IL, USA
Photos
Reviews
You'll play phone tag with Sheila, rarely getting to speak with her, which simply results in a series of impersonal voicemail communications. My husband is the supplemental policy holder with her and recently wanted to terminate a particular policy. Sheila did fax over the paper work, but not until after she found it necessary to leave a voicemail saying that his request to terminate was an unusual request because of x, y, z. Terminating a policy isn't unusual. Circumstances change and it is absolutely no place of an agent to make any comments for any reason at all. Nor is it any of her business as to why. That is a level of unprofessional entirely of it's own and she crossed a major line. If the supplemental insurance wasn't through his place of employment, we would be switching agents. You're a policy number with her, not a human being. Two stars is stretching it.
Went to see our agent. Always helpful.
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