Map
Detailed Information
- Place Types Pharmacy
- Address 1711 W Campbell St, Arlington Heights, IL 60005, USA
- Coordinate 42.0817873,-88.0042514
- Website https://www.walgreens.com/locator/walgreens-1711+w+campbell+st-
- Rating 2.5
- Compound Code 3XJW+P7 Arlington Heights, IL,
Openning hours
- Monday 7:00 AM – 10:00 PM
- Tuesday 7:00 AM – 10:00 PM
- Wednesday 7:00 AM – 10:00 PM
- Thursday 7:00 AM – 10:00 PM
- Friday 7:00 AM – 10:00 PM
- Saturday 7:00 AM – 10:00 PM
- Sunday 7:00 AM – 10:00 PM
Photos
Reviews
The staff is friendly and helpful. The pharmacy is busy but they try to get scripts ready as promised. One handicap parking space, but lots of close to the door parking.
I should have read their reviews before deciding to transfer our prescriptions here. I was looking for another Walgreens branch that can be accessible after moving to another village. This one is the most covenient (location wise) from work. I called to request prescriptions refills for my family and the lady keeps on telling me that they are so busy that it will not be ready anytime soon. I told her that it is ok. I came to the store after work, and Nancy helped me find my meds and asked her how come my daughters’ meds are too soon for pickup. I explained my situation and a guy named “Karl” if I am not mistaken helped Nancy and just said that my insurance is not covering the refill. I asked how come because I always had Walgreens and never had an issue. And with an attitude told me that I just have to call them. I just said ok then. While paying I told Nancy that it is not bad to be a little nicer. I am aware that they are busy but the approach could have been a little better if he said it nicely. We have been going through alot since pandemic, a little kindness will definitely make a difference to someone.
They refuse to use the system that sends a text when your prescription is ready. They also refuse to call you when they actually say they will call you whether your prescription arrives or not. Not sure if they are seeking my prescription or if I should request another Walgreens fill my prescription.nI will probably move to using a different location that provides a higher level of customer service.
It takes a half hour or more to get through the DRIVE THRU everytime I go. Get told outright to come back in an hour because its busy and they cant fill something...I wish cvs was un my.network again the speed at which they moved was unparalleled. Understaffed, poor customer service, hot mess Express overall...
Horrible customer service. Switched all my meds and shopping to cvs. I’d take the drive for good service. Had horrible experience at both past Walgreens I went to. Walgreens get your customer service together !
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