Map
Detailed Information
- Place Types Electronics store
- Address 1248 E Dundee Rd, Palatine, IL 60074, USA
- Coordinate 42.1397199,-88.0137448
- Website https://www.metrobyt-mobile.com/
- Rating 4.7
- Compound Code 4XQP+VG Palatine, IL, USA
Openning hours
- Monday 10:30 AM – 7:00 PM
- Tuesday 10:30 AM – 7:00 PM
- Wednesday 10:30 AM – 7:00 PM
- Thursday 10:30 AM – 7:00 PM
- Friday 10:30 AM – 7:00 PM
- Saturday 10:30 AM – 7:00 PM
- Sunday 12:00 – 4:00 PM
Reviews
This has to be the worst place, went in to get a free phone, wound up spending 230.00 on a screen protector and a cheap case! They did not refund my money, they lied I had to call corporate and the Chinese man that works there is very prejudice, he told us he had to go look at the video camera to see what was said. I have it all on video! How do you not show a customer how much something costs? This store is not a CORPORATE STORE! THEY ARE A RIP OFF!
I was very grateful with their service. They not only left the store open in this chaos, for someone like me that needed emergency help with the phone, but also manage to keep the store super clean. I felt very comfortable and happy getting service there and even was able to soothe my anxiousness through the incense sticks they had on. I normally don't post any reviews, but I really wanted to let everyone know of the outstanding services they perform regardless of the situations. They really are the best!
I walked in to buy a new phone because I was informed by another metro store that the issue I have with my phone was not fixable, but guess what? They fixed my issue without charging me any fees. Then did they lose their business? No. This will be the store I will buy all my friends and families phones from now on. Thanks guys! I will recommend you guys to everyone I know.
This place has BY FAR THE BEST CUSTOMER SERVICE I’ve EVER had, they helped me right away and thoroughly talked us through everything, everyone go to Mike he is the guy to go with
It was very cheering and warm to pay my bill at this location. The store was very clean and they were practicing social distancing exactly as it was instructed by the media. A trustworthy store to get services in this season.
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