Fred Meyer Jewelers

They have a good selection and their prices are just okay. Most of their staff was uninterested in helping and a bit condescending. The manager had a...smug attitude and didn't seem to care too much as long as they made a sale. I did end up purchasing here but went to the Kent store for service. The Kent store was so much more friendly and involved and if they would have had the ring in stock there I would have gladly gone there instead. I understand that they are here to make sales, however, I just felt like I didn't matter. Inliked Fred Meyer Jewelers, however this store hurt their reputation. They need a staff overhaul here and need to be more friendly and not say something nice only when I say I will purchase the item.

The jewelry department was supposed to open at 10 o'clock, I watched the l Lady unlock the gate go inside and Lock it. She looked up at me multiple times during the 15 minutes I patiently waited before asking what time they open. She said 11 o'clock, I told her their website says 10 o'clock she was like oh well will open at 10 eventually. If I knew the customer service was so bad I would have never got our wedding rings at FredMyer. I will be looking for another place to get me ring resized.

Took a ring in for a loose diamond. Everyone very friendly! First they quoted a price then later said the diamond was beyond repair, but come back for their loose diamond event.nI took the ring to Tom Poe jewelers where they did a fantastic job and for only $75 .

Wonderful people and excellent prices.

Kim has a rather curt attitude. I sensed I was bothering her- zero customers in the dept at the time.