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Northeast Alabama Health Services, Inc

309 Taylor St, Scottsboro, AL 35768, USA
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Reviews
Loran Shankles (11/01/2020)
Had to get a COVID test done before returning to work due to exposure. The test itself and waiting time for the results was normal, but in order to get the paper I need to go back to work I had to give them my email to have a link sent to me so I could register with their online patient portal instead of having the results sent directly to me (as has been done before). So I do that and call them back, as asked, so they can send what I need. I called 120-130 times (no exaggeration) and couldn’t get anyone on the phone. Now tomorrow’s Monday and I can’t go to work because nobody could answer the phone.
Jane Mcelhaney (02/23/2020)
I went to Dr because I was sick and Teresa Baysden was on call here, she said I didn't have anything wrong, I told her I was dizzy and had other complaints so she checked my ears and I had an ear infection, 3 days later I'm still not well. After that, checked out and the person checking me out said I owed $150 which was incorrect. She argued until I said I'd call the billing department. Very rude! Very unorganized and not a place I'd recommend anyone going to. If I could give less stars I would!
Nina Brown (12/19/2019)
Very unorganized!! Dr. Moody told me to go get a ultrasound at the ER (didn’t tell me where to go or anything) by the end of the day. Well I was confused so I called shortly after I left the office to see what i need to do/go.. talked to the nurse, and then she told me I had to have an appointment. I also had a prescription that was suppose to be wrote for the pain I’m having and 5 HOURS later, still hasnt sent it in to the pharmacy.
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